Tofu User Reviews

Top reviews

1/5 Unprofessional, unreliable, and terrible support

Unprofessional, unreliable, and terrible support. I have been using Tofu for about 2 years and liked it until needing in-app support. I reached out to through the online chat support, email, and in-app messaging. Their chat bot claims the response time is "usually" under 2 hours, but it has now been a month and still no response despite sending multiple emails and messages. For a paid-for service, this is really unprofessional and unreliable. Find another app!
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NOT USER FRIENDLY

Terrible app, it mainly wants your banking information, to manually add expenses or income is tedious and you can’t just edit the date of the transaction. I really wanted a simple accounting application and this failed. I’ll keep looking.

Works alright.

My paid invoices don’t show up in the P&L report. I have messages customer service about the issue, but have t heard anything back in over a week

Customer service is non existent

I’ve currently been waiting 10 hours on a response from customer service. None of my paid invoices are showing on my profit and loss section and I can’t seem to get anyone to respond to my inquest. Don’t waste your time with this app.

Estimates so easy to create

I just love this simple and effective way to send out quick estimates that helps getting projects rolling.

Jack

Good app 👍

Victor

I really like using this app. Makes my daily tracking a breeze. You guys did an outstandng job on this one.

Response from developer

Hi Victor! Thank you for sharing this feedback :) We're happy the app makes your life easier. We'll continue with improvements to make Tofu Tracker even more convenient.

Confused

Why does it say $14.99 a month with a free month but when I go in it’s only 3 free days and $5.99 a week?

Response from developer

Hello Bren! We're sorry about this misunderstanding. We currently don't have a promotion with a free month. You can try out the 3-day trial and then make a decision. If you have any other questions about the subscriptions, you can always contact our Support Team.

Needs an agenda

This app is perfect but it needs an agenda for scheduling to make it perfect. I need to be able to easily see when and where I worked and am scheduled to work. Great start but not what I need to keep from having to use too many apps.

Response from developer

Hello! Thank you for your valuable feedback :) We truly appreciate your input and are glad to hear that you find our app to be a great start. Our team is actively working on enhancing the app's features, and we have taken note of your request for an agenda feature to help you manage your work schedule more efficiently. We are dedicated to providing an all-in-one solution, so you won't have to use multiple apps.

Amen

Great job keep up the great work! America

Response from developer

Thank you for your feedback! It's really inspiring :)

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