If you dine in you can’t earn.
App is fine for online ordering but since I dine in for lunch, loyalty portion is pretty much useless. Update: They were able to figure out how to scan the loyalty member QR for me to earn rewards but even after 72 hours they don’t show up on your account. Still can’t redeem anything while you are there. Tried to redeem the free reward you get for registering but pretty much have to order online, redeem reward and then take to a table (which is not a nice thing to do to the wait staff) to get your rewards while dining in. Maybe they’ll shake out these issues soon but till then not a huge benefit for those like to dine in as well as order to go.
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