Beware if you need a refund
I have no issue with Gongcha, their drinks are consistently good. My issue is with the third party app that built their online ordering platform. I had put in an order for several drinks, just to have the store call me to let me know they were out of the gingerbread bottles, and they were refunding my entire order. When the refund was processed, I noticed the tax I had paid was NOT refunded. When I called the store back, they told me it was out of their control and I had to take it up with the app designer. Of course, there was no way to get a hold of anyone at Puebla, so I was out the tax I’d paid. That’s illegal to keep the tax when refunding a purchase in CA, but I have no way to track them down so I’m writing here to warn anyone that may make a purchase through the Gongcha app and then need a refund. BUYER BEWARE.
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Passion Fruit Green Tea
Delicious, not too sweet not too bland!
Ordered was placed in different city!
Download the application through my friends invite link, accepted all the prompts, including location was allowed. Ordered two drinks in front of Santa Clara Gong cha, later application says they are ready to pick up. When go in to pick up, they are not there. Orders were in “another” city. Notice I said city! The application never asked me to select the city or give any hints that my order is in another city. Extremely disappointed. No cancel option and phone calls to that store was futile attempts as no one picked it.
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WOW
I am a heavy user of Starbucks APP, I love it. However, GongCha APP is even better for bubble tea lover. Intuitive. Solute to the designers. So easy and fun to use this APP. Convenient and rewarding. I have 3 teenagers, they all use my APP account and I don’t have to worry credit card payments anymore. All built in and so easy to use. Best of all, we 3X the rewards!
No wonder Gongcha is the best bubble tea chain in the U.S.
No wonder Gongcha is the best bubble tea chain in the U.S.
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Finally
Been waiting for this app to work for this new locations for weeks!
Best
I just signed up and I have to tell you this is one of the easiest apps to use… way better then big restaurant apps that are all confusing. And I am sure I can get lots of free drinks by referring it to my friends.
