No editing
I updated this seems like a short time ago. I tried to place an order yesterday during cyber Monday and noticed a discrepancy in amounts ordered. Every time I tried to edit it added even more bottles to my order. Now it is just out of hand. So I think I missed my discounts. I love the syrups but not liking the hassle when ordering. I had lots of difficulty with my last order too. This time AGAIN I have to redownload app and start all over. Not a pleasant experience.
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Never received product
I regularly ordered from Lollicup-Store until they shorted me 3 bottles of syrup. When I sent a support request I only received a list of topics “that may help.” They did not. They suggested that even though the boxes were y damaged, that we should have kept the UPS Driver here, while we unpacked it. NO UPS Driver will do that unless the package is DAMAGED. I have received NO OTHER COMMUNICATION from anyone & there are no phone numbers to call to inquire. KEEP YOUR MONEY & ORDER ELSEWHERE! LOUSY CUSTOMER SERVICE!!!
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It’s not working
This app doesn’t even recognized the email that I have been using for the last 6 years with you guys !
Haven’t been able to log in and order!
Haven’t been able to log in and order!
Been using for years…
The app states they no longer ship to my address. I’ve been ordering every 2-3 months for the last 3+ years and now I have to find another supplier.
New app
The new app does not have an option for shipping. Just delivery or pick up, so it will not let me order. I went to website and it won’t process any type of payment.
Updated and worse
The app got updated and now I can’t go back to past orders and just click add to cart or reorder. Which is like probably the most important ability to have on the app for those that reorder all the time. Now I have to type the product in and search it to add to cart. This needs to be fixed asap or I’ll just order from somewhere else
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