I love this coffee place, but I cannot use the app. I have been a long time rewards customer but when I try to sign in on the app, it says my email account does not exist when I try to do a password reset. It does exist because I’m logged into whatever website rewards existed beforehand in a Safari tab, & the employee always enters my rewards via my phone number. The account very much exists. Any ideas how I can get logged in with the app or why it would say that? I’d love to change the 1 star to 5 if I could get support. I don’t want to make a new account & lose my existing points. Thank you.
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