Leave a Review Fairbuds
Not Fully Working
App had issues connecting to my Fairbuds. Would occasionally connect after multiple forced app closures. Tried to complete firmware update but process never got past 33% before freezing. Went into settings and noticed that there were two Fairbuds listed as connected. App was able to connect consistently after I disconnected one of them. However, still can’t update firmware. The Update Now button in the app settings does nothing when pressed. Love the hardware, crossing fingers that the software catches up.
Update: was able to update the Fairbuds firmware to the latest version. Seems that the buds need to be in the charging case with the door open to update.
Main issue now since the firmware update is call quality issues. I can hear others fine but people complain that they are having difficulty hearing me. The problem comes and goes throughout the same call and happens with noise ANC on and off. Pretty bummed since using these for work was my primary reason for purchase. Unusable for calls as is. Really hoping for a software fix.Show lesssparesomechange
Can't update firmware
App looks fine and works for eq but the firmware update button doesn't work. App crashes quite a lot too.Zak4747
Not Fully Working
App had issues connecting to my Fairbuds. Would occasionally connect after multiple forced app closures. Tried to complete firmware update but process never got past 33% before freezing.
Went into settings and noticed that there were two Fairbuds listed as connected. App was able to connect consistently after I disconnected one of them. However, still can’t update firmware. The Update Now button in the app settings does nothing when pressed.
Love the hardware, crossing fingers that the software catches up.Show lessCrashes. Won’t connect. Terrible instructions.
Finally got the buds paired and this app won’t even recognize they are connected. Even though music is playing. After many restarts the app is now connected. Then it insists I must update the firmware but “don’t turn off the earbuds!” OK, but do I just keep them in my ears with music playing? Put them in the box? Can I close the lid of the box or does that count as “turning them off”? Do I have to keep the app open? Worst instructions ever. Update stayed at 0%. Starting again. App won’t pair. I may be sending these buds back.Show lessinterlard
iOS support probably an afterthought
Useful to set equalizer settings and (with some reservations) battery (my iphone shows fully charged as 70%, my fairphone android shows it as 100%, but both correctly shows depletion). Shows there's a firmware update to my headphones, but hitting update doesn't seem to do anything (I can update using my android). Has problems connecting to the headphones if they're not on when the app is opened, it usually needs to be killed and reopened then. Other than that, very fine, good interface and a good accessory to an amazing headphone.Show lessgrandgeezer
crashes on launch
App uses to work fine when I purchased my Fairbuds XL around July 2023. Four months later, I cannot launch the app. I’ve tried re-installing to no avail. No complaints about the headphones themselves.Lucianooooo