Pica AI User Reviews

Reviews Summary

Top reviews

Face swap isnโ€™t the same

Wow, I really loved this app and was even willing to pay for it, but since the new update, the face swap looks too AI. Itโ€™s nothing like before. Now I have to delete and never pay for this app again. They messed up the whole app with the new update. BRING BACK THE PREVIOUS face swap where the pictures looked real. Instead of cartoon.
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Response from developer

Thank you for your feedback. We are sorry that this update cannot bring better results. We are trying more diverse algorithms to solve it. It is still being optimized recently and is expected to be improve, so please stay tuned. Feel free to share bad cases via support@pica-ai.com and we will follow up. Thank you for your understanding.

Update more like downgrade

You all need to go back in the lab and rework this upgrade. The quality is so much worse compare to the previous version. The results turn out looking cartoonish at best but most of the time is just distorted now.

Itโ€™s not working

After paying for annual subscription. I have not been able to generate any pictures. It keeps giving unexpected failure retries. Itโ€™s been that since the last 4 days. I need my money. Pls Cancel and refund my money

M

I absolutely am loving this app

Response from developer

Hello! Thank you for your wonderful and emotional feedback! Knowing that our works are being noticed is very pleasant and important to us.

Last update

When is new update due?

Response from developer

Thank you for your feedback. We are sorry for not providing you with satisfactory results. Our algorithm has been updated, which has caused the results worse. We are working hard to solve the problem. It will take some time to solve the problem. Please look forward to the next update.

Itโ€™s an okay app

Some photos are not recognized as the same person when they are. Itโ€™s fast at generating the AI images.

Response from developer

Thank you for your feedback. The face recognition is being optimized, and we will try to solve the problem you mentioned as soon as possible. It is our honor that the fast generation service we provide can satisfy you. Wish you a happy life.

I paid for it but could never use it

I made the payment, they charged it to my card but I couldn't use the app because it told me that I hadn't subscribed. That's garbage, it's a theft by the app. could you return the money or activate the credits, I was sending emails to technical support and they never respond to me. I hope they do it here
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Response from developer

Thank you for your feedback. We are sorry for the situation you mentioned. Is your contact email support@pica-ai.com? We have colleagues who handle the emails inside. Please let them help you solve it later. If you are not satisfied with the service we provide, we will also try our best to assist you to complete the refund. Thank you for your understanding and patience.

No sign-in option on App

No sign in option. If you already have an account via desktop and you've paid subscription fees, youโ€™re out of luck trying to use that account on the app. No option to sign in to an existing account, they want you to pay again.
Deleting app off my phone.

Response from developer

Thank you for your feedback. The multi-device login feature is under development and is expected to be available next month. You can then install the app and log in with the same account as the website to use your membership benefits. So stay tuned.

I love it it looks very realistic

I love it it looks very realistic

Response from developer

Hello! Thank you for your wonderful and emotional feedback! Knowing that our works are being noticed is very pleasant and important to us.

Bad vid gen, doesnโ€™t recognize some videos

Now the video is acting similar with face swap it wonโ€™t recognize all facial expressions and features accurately or the video sometimes. A full no holds bar version needs to be made. It used to be flawless

Response from developer

Thank you for your feedback. We have learned facial expressions and features through algorithms and tried to apply them to target photos. However, there are some exaggerated expressions or special features that are not applied well enough, and AI needs to continue training to achieve better results. If you have more specific examples, please send them to us at support@pica-ai.com so that we can improve the generation effect.

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