Well designed, very interactive and detail oriented
Amazing innovative concept!
Refunded
Response from developer
Hello nwwildcatsalumn, Thank you very much for leaving a review on our app. We're sorry you asked for a refund and were frustrated with your experience. We would truly love for you to reach out to us at: development@augmentedislandstudios.com - we want to know exactly what your issues have been. We have a zero crash report so we want to understand what happened while you were using the app so we can better understand why you mentioned that the AR portion is not useable. We just tested the app on 8 different iPhones and did not have any issues, hence why we want to connect with you. Augmented reality is a newer technology, and the app could potentially present issues if a phone is older or with an older version of iOS. AR as a technology can also be a bit touchy if not launched properly, and it requires that the room or space you're in to be well lit and that the surface you're using to launch the AR is not just one solid color. Patterns (carpets, hardwood floors, etc) work best. In short, we'd truly want to know what the exact issues you had were and see if we can be helpful. We greatly appreciate your time. We're updating the app description today (it will take a bit to refresh) to include more information about the iPhones needed and the requirements of well lit areas for AR. We appreciate your feedback and look forward to hearing from you.
Hard to look inside the helicopter
Response from developer
Hello A. smity, thanks for your review. We want to make sure that you have a good experience with our app. Would you be so kind as to email us to: development@augmentedislandstudios.com ? We would love to make sure that you can see inside the helicopter with no problems. If you're using the pre-flight feature and you want to see inside the helicopter, we suggest you use the large helicopter 3D model. Since this app is in augmented reality, it's built so you actually move around the helicopter and not so much to move it with pinching. Although, that can be done, but it's hard with the smaller helicopter model. We hope to hear from you, as we want to make sure we can help. Thank you for your time.
