I have been a fan of these games for a long time I have purchased almost all of them, but this one was so tedious and just kept going back-and-forth the scene to scene if I could get my money back, I would.
Developer Response
We sincerely appreciate your support and your feedback is very important to us. We are sorry that our latest game did not meet your expectations and caused disappointment. Your experience is important, and we want to assure you that we take your comments seriously.
We are constantly working to improve and provide an enjoyable gaming experience for our fans. Your specific comments on replayability and game flow will be valuable for our future developments.
Thank you for being part of our community and sharing your thoughts with us 💖💖💖
Played the game and bonus on expert and set all available puzzle options to hard. I was able to complete everything without hints or skipping. Several of these puzzles were quite difficult so it felt like a real sense of accomplishment to complete the game.
There was one glitch and that was a simple task of organizing and aligning 5 blocks that have images with birds. I had them perfectly aligned and it took numerous slight adjustments for the game to accept the alignment. This should be fixed.
I love all of these mystery games with a story. I can’t stop playing!
Developer Response
We are happy to hear that you are enjoying the game! Your support is very important to us, and we are committed to providing even more exciting experiences in the future. Follow our social media to stay up to date with all news and updates on our gaming company. You will find a lot of interesting things on our social media pages. Don't miss the opportunity to stay up to date with all news and events in our company! 🙂💗
Facebook: https://www.facebook.com/FriendlyFoxStudio
Instagram: https://www.instagram.com/friendlyfox.studio/I love it and I’m watching all of you
Developer Response
We shine with joy knowing that you enjoy our game! Your positive mood keeps us passionate and we are ready to continuously improve your gaming experience 🚀🌟I was enjoying this game very much. I love the story, the scenery and the characters are great. The game does indeed glitch right where Very glitchy said . I have complete understanding of what you are supposed to do and how to use the arrows to slide left and right, up and down. I was almost done with the game when it sent me back to the hop. And then froze. I really like the game which is why I bought it. It would be even better to be able to finish it.
Developer Response
Hello. We are very sorry about this! If you have any issues with the game, please contact us via our support email: support@friendlyfox.studio (please send the screenshot of the place where you have stuck). They will help you! 🙂What I disliked most was the mini games because I couldn’t solve hardly any of them. After so long I just skipped them so I could play. Hidden objects seemed to be a small part of the game. Even the extra game was difficult for me because of the mini games. The good thing is I finally finished both of the games. I didn’t even find many of the other hidden items like the birds. I thought this game would be fun but it turned out to be somewhat of a nightmare for me. I just wish I could get a refund for unlocking it.
Developer Response
Good afternoon. We're sorry the game wasn't for you. You can contact support for further advice: support@friendlyfox.studio After I paid for the game it got stuck in one of the games. I had the right answer, hit Hint and it showed I was right. But it wouldn’t continue and there was no way to get out of the game. Very disappointed because I was enjoying the time I played. Noticed there were other people who had glitches.
Developer Response
We sincerely appreciate your feedback and want to make sure we are addressing your concerns appropriately. To help you and resolve your issue, we ask that you contact our support team at support@friendlyfox.studio. It will be very helpful to us if in your email you describe the problem in detail, including the specific name of the game.
Our support service is committed to providing timely and efficient help to our valued customers. By sharing your issue with us, you give us the opportunity to investigate the matter thoroughly and offer you the best possible support.
Thank you for bringing this issue to our attention, and we appreciate your understanding. We look forward to hearing from you and resolving this issue to your satisfaction 💗💗💗I don’t know why this game is rated so high. This is probably my least favorite game I’ve played. The games are either too simple or nearly impossible. The story line is boring. I wish I could get my 6.00 back.
Developer Response
We appreciate your feedback on our game. We understand that everyone has their own game preferences, and we are sorry to hear that our game did not meet your expectations.
We strive to create games designed for a wide range of players, striking a balance between simplicity and complexity. However, we understand that different players have different skill levels, and sometimes the difficulty of a game can vary depending on individual experience.
As for the story, we apologize if it did not pique your interest. Storytelling can be subjective, and we strive to create a variety of plots that appeal to a wide audience. We take your comments into consideration as we continue to improve our future games.
As for asking for a refund, we encourage you to contact the platform on which you purchased the game. They will be able to help you with their refund policy and any options available to you.
Thank you for taking the time to share your thoughts with us. We appreciate feedback from our players as it helps us improve our future designs. We hope you will try our future games and find an experience that better fits your gaming preferences 😉💖Games are good, not merely dark to make puzzles more challenging. This one has less Hidden Object scenes than the others. I like them so wish there were more.
(I’ve edited my comments a bit.) How do I contact the Customer Service team please? I’m nearly done with the bonus game, which is quite good, but can figure out the constellation puzzle. Thanks much.
Developer Response
Thank you for your feedback! We appreciate your opinion and will take it into consideration as we work on future games. As for the game in which you had problems with reloading, we're very sorry about that. If you'd like, you can contact our customer service team and let them know about the problem so we can help you resolve it. Thank you for choosing our game! 💖💖💖First to the game. This game played flawlessly for me. I really enjoyed this.
To Lynx: Happy Birthday. I for one can not thank you enough for all your hard work. I have for one have been let down by Domini and will not buy episodes. Friendly fox has always had great games and I’m thrilled mad head is back. I have already bought the game and will make my review soon. I have no doubt it will be great like all there game’s especially with friendly fox behind them. Thanks again.
Developer Response
Thank you for your kind words and for sharing your positive experience with us. We are glad to hear that you thought the game was terrific and that it went flawlessly for you. It's nice to know that you enjoyed it. Thank you for purchasing the game and for trusting Friendly Fox. We look forward to reading your feedback and are sure that the game will be another great addition to our game collection. Once again, we sincerely appreciate your kind words and support 🤩
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