DO NOT USE BRANDS IN GAMES
I emailed support and they literally told me to F off. If that is not a big enough reason to not deal with this company, the actual product is terrible. you have to link a bank account in order to buy a gift card. The bonus rewards you may get from buying a gift card through brands in games is also very small. Buy your gift cards from GCX app or Topcashback gift cards instead.. they give straight cash back instead.
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