Dev issues - no ability to view profiles
Error message:
Uh oh!
Oops!...Something went wrong!. Try again
Failed to get profile
Retry
Response from developer
Hi there, thanks so much for your feedback. Can you send a screenshot to support@loosidapp.com and our support team will check why it did that on your device. We are looking forward to assisting you!
Can’t get past the main page
Response from developer
Hey there! Thanks for the feedback! Can you send a screen recording to support@loosidapp.com? Our support team will check asap! Our app is 100% free unless you want to use our premium features.
No website
Response from developer
Hi there! Thanks so much for the feedback! Can you send a screen recording to support@loosidapp.com? Our support team will check it for us asap! Regarding a website, we only have an app and we currently don't have a web version. If you have more questions, please let us know by using the email mentioned above. We are looking forward to assisting you!
It’s an average app
Response from developer
Hey there! Thanks so much for your feedback! We will make sure to add an option to disable that feature in the near future. If you have any questions or additional suggestions, please email us on support@loosidapp.com
Great concept but…
Response from developer
Hi there! Thanks so much for your feedback! Our app is 100% free unless you want to use the premium features. You can easily close that pop-up to continue using the app. If you face any challenges on how to use the app, please reach out to our support team on support@loosidapp.com
App doesn’t even let you sign up
Response from developer
Hi Amadojonathan, thanks so much for your feedback. Can you send a screenshot to support@loosidapp.com and our support team will check why it did that on your device. We are looking forward to assisting you!
Not enough people on here
Response from developer
Hi there, thanks so much for taking the time to give us your feedback! We are sorry you didn't find your partner yet! We have new users joining each day, we are confident you will meet someone special if you give it a little bit more time. If you have any questions or face any challenges with the app, please reach out to our support team on support@loosidapp.com
Unauthorized charge
Response from developer
Hi there! Thanks so much for the feedback! Subscriptions are managed through the App Store. We do not have any control over it. Please contact the App Store for a refund. If you have any questions for us, please email us on support@loosidapp.com. Have a great day!
Not enough people
Response from developer
Hi Cleanfinn- Thanks so much for the comment! Yes,, you are correct. We are currently in Los Angeles and surrounding 100 miles and pushing out to more territories as quickly as we can. We want to make sure we make Loosid accessible to as many people as possible. Have a wonderful day. If you should ever need anything please dont hesitate to reach out to us directly at support@loosidapp.com Thanks again!
Finally!
Response from developer
Thanks so much for your kind words! We are glad you find it useful!