Amazing app
Coin glitch
Response from developer
Hi! We are incredibly sorry for the inconvenience. Please email us at superfans@glow.art so that we can take care of you. Your support means everything to us.
Love all but ONE thing
good but id love for new features
What's up with the new time limit on the coins?
Update: before the announcement that coins would no longer last more than seven days, they DID last. I saved up over a dozen and was able to buy an option at one point without spending a cent. My understanding based on the creators' advertisements was that this was the entire point - even if you can't take the exact path you want yet, with time you can go back and take the fun route when you've saved up. The ability to save no longer being possible is a new 'feature,' not something that was baked in from the start, and in fact goes against what I as a user was led to believe. Again: this decision inherently puts most of the storylines behind a paywall. Did the artists and writers consent to this, or did they believe, as their fans did, that everything would be accessible? If not, then they were dishonest when advertising Glow, and if they were, then Glow was dishonest with them, which is even worse since they're providing labor here.
Whatever the case, this is extremely disappointing and I will have a hard time recommending Glow to someone considering it.
Response from developer
Hi there, thank you so much for being a fan of Glow! Your support and feedback mean a lot and help us improve our product. Glow coins (both earned and purchased) that are spent on paid choices go directly towards supporting creators and their stories. Daily coins have always expired 7 days after being claimed, but the message explaining this was added recently for additional clarity, as transparency is very important to us. We sincerely apologize for the confusion, and we really appreciate your feedback and support as we continue to grow and improve. Please reach out to us at superfans@glow.art so we can learn more about your experience, and so we can share our appreciation for your support!
What's up with the new time limit on the coins?
Response from developer
Hi there, thank you so much for being a fan of Glow! Your support and feedback mean a lot and help us improve our product. Glow coins (both earned and purchased) that are spent on paid choices go directly towards supporting creators and their stories. Daily coins have always expired 7 days after being claimed, but the message explaining this was added recently for additional clarity, as transparency is very important to us. We sincerely apologize for the confusion, and we really appreciate your feedback and support as we continue to grow and improve. Please reach out to us at superfans@glow.art so we can learn more about your experience, and so we can share our appreciation for your support!
Good but slight problem
Response from developer
Thank you for the review! Each daily coin will only last for 7 days so make sure to use it before it's gone! We will fix the copy to reflect this. Appreciate the feedback and don't hesitate to give us more.
