I lost one of my earbuds and downloaded this on a whim and found it immediately!
Developer Response
Thank you so much for your kind words, Sam! We're thrilled to hear that the app helped you find your earbud. As an indie developer, it really means a lot to us to know our app is making a difference. If you ever have any suggestions or feedback, we'd love to hear them! Thanks again for your support!It just keep saying scanning everytime I get on it but the first time I got on it immediately devices popped up.
Developer Response
Thank you for your review. To view all devices, please toggle the eye icon switch on the home screen. We're investigating this issue and will release a fix in the next update. In the meantime, please reach out to us through the app's Help section for further assistance.App does not work at all. It freezes with a white screen during initialization.
Developer Response
Hi Bob 401,
We're sorry to hear about the issue you're facing with the app. We've identified a problem that was causing the app to freeze on a white screen during initialization and have fixed it in the latest update. Please update to the latest version (1.4.4), or if the issue persists, try uninstalling and reinstalling the app.
We noticed that you previously reached out to us via email, and we provided some instructions. If you've followed those instructions and the issue is now resolved, please let us know. If you're still experiencing problems, don't hesitate to contact us again through the help section in the app, or email support@mobise.lk, and we'll do our best to assist you.
Thank you for your patience and understanding.
Best regards,
LSA TeamTHE DEVELOPER DOES NOT READ!
HE SAYS HE WANTS ME TO COMMUNICATE WITH HIM VIA THE APP!
BUT THE APP DOES NOT WORK!!!!!!!
THE. APP. DOES. NOT. WORK!!!!!!!!
PLEASE, MR DEVELOPER, PAY ATTENTION.
GIVE ME ANOTHER WAY TO CONTACT YOU.
… My earlier review was this:
App does not work at all. It freezes with a white screen during initialization.
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Developer Response
Updated on 26th Aug, 2024
Dear Bob 401,
Extremely sorry for the miscommunication.
Please send an email to support@mobisec.lk with the issue.
Best regards,
LSA LTD
App does not work at all. It freezes with a white screen during initialization.
Developer Response
Dear Bob 401,
Thank you for taking the time to review our app.
To ensure you can see all your Bluetooth devices, please turn on the toggle switch on the top left. If you still can't see your devices, kindly send us a message with the details of the missing devices, and we'll work on resolving this issue promptly.
We appreciate you pointing out the issue with deleting devices. Currently, devices can only be removed if they are not in range. We recognize the inconvenience and will add a delete option in the next update.
Your feedback is invaluable, and we're committed to improving the app based on user experiences like yours.
Best regards,
LSA LTD
Update: Version 1.4.2+
The option to delete saved devices is now available again in the saved device screen.
If it’s restored I’ll rate it at 5 Stars again.Guess I shouldn’t have deleted & re-downloaded. Now a Subscription Screen pops up. Pretty sure I got this through App Advice Premium for Life $0 or it was free at one time. Those are the only apps I download. I don’t buy or subscribe because of what ibird Pro did.I can’t see a Restore Link. Lost another AirPod. Tried opening this App & it won’t even open?? Guess will delete & try redownloading. Was hoping to use this because AirPod still has signal. Still haven’t found my R AirPod which I hoped was dead & lost in my Car but other than that App working great.Going to update to a 5 Stars.Apple tells me the fact that this App shows my lost ear pod to be at a location where it couldn’t possibly be because I didn’t leave my car with it doesn’t mean anything.It just means that’s the last place it picked up a Signal. Will be searching my Car for it.Probably went dead at that location & Apple says this App isn’t going to pick up another Signal unless found & put in a Charging Case. I have the left ear pod in Case & this app does know where it is in my House so it works when getting a Signal.
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Developer Response
Update,
Dear User,
Were you able to restore the purchase? If not please contact us.
Thank you,
LSA LTD
Dear User,
Please click on the "Restore" option on the subscription screen to restore the purchase. If it does not work please contact us within the app's FAQ section.
If not, please reach us at support@mobisec.lk.
We will check your issues and fix this for you.
Best Regards,
LSA LTDI have six Bluetooth devices and this app only finds one of them.
The user interface is defective: you can add a device to your device list but there is no way to remove one if you added it accidentally.
Developer Response
Dear Bob 401,
Thank you for taking the time to review our app.
To ensure you can see all your Bluetooth devices, please turn on the toggle switch on the top left. If you still can't see your devices, kindly send us a message with the details of the missing devices, and we'll work on resolving this issue promptly.
We appreciate you pointing out the issue with deleting devices. Currently, devices can only be removed if they are not in range. We recognize the inconvenience and will add a delete option in the next update.
Your feedback is invaluable, and we're committed to improving the app based on user experiences like yours.
Best regards,
LSA LTD
Update: Version 1.4.2+
The option to delete saved devices is now available again in the saved device screen.
It won’t let me track my devices without paying, money grabbers…
Developer Response
Dear TayTaylover28,
Thank you for taking the time to review our app.
You can use the app for free to search for Bluetooth devices. However, in order to use the advanced features, we charge a small fee. This helps us work on the app, provide support, and continuously improve the app. Your payment contributes to app development and the services we offer.
If you have any suggestions to improve the app or encounter any issues using it, please let us know. We will get back to you as soon as possible.
Best regards,
LSA LTDI’ve been trying to cancel the free trial for days. It’s impossible to do so on the app because they literally don’t have the option.
Developer Response
Thank you for sharing your feedback. We’re sorry to hear about your experience with our app.
Regarding your concern about canceling the free trial, please know that all subscriptions, including free trials, are managed under the Settings app on your iOS device and can be easily canceled there. If you are unable to locate the settings, please contact us through the help section within the app for faster assistance.
Your input is valuable to us as an indie developer, and we appreciate your patience and understanding as we work to improve our app.
Update: We have added an option to manage subscriptions in the settings page, which will redirect users to the App Store subscriptions.This app is probably one of the worst I’ve ever tried to use in my entire life. They want you to pay five dollars for the week subscription and then I can’t even get it to find my own earbuds that I have in my hand. A bunch of other unknown devices sometimes show up sometimes don’t, then the app for most of the time won’t even load anything not even the options of turning it on or off. I would not waste your time using this app much less pay for any subscriptions.
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Developer Response
We're genuinely sorry to hear about your frustrating experience with our app.
Update:
We identified an issue preventing the app from loading Bluetooth devices on some devices and showing a blank screen sometimes. This has been fixed in the latest version. Please update the app.g out to us directly through the Help section within the app. We are standing by to address your concerns promptly. Alternatively, you can also email us at support@mobisec.lk. We appreciate your patience and understanding as we work to improve your experience with our app.
Update:
We identified an issue prevneting from loading the bluetooth devices on some devices. This has been fixed in the latest version. Please update the app.
Thank You
Sam scholer
19372j
Bob 401
I can`t find one
TayTaylover28
DaleTodd138
A-745$&
