App freezes on the start-up screen
I’ve never been able to use this app because it doesn’t open. It gets stuck on the Astound Mobile logo every time. Once I tried to open the app & let it sit for an hour, nothing happened. The app was still frozen on the start-up page an hour later. Useless.
Response from developer
Hello, and thank you for sharing your recent experience with the Astound Mobile app. We are here to help! Please email me at social_reviews@rcn.net with "Attn Jackie - App Review" in the subject so I can better assist you. Please provide more details about the issue you are having in your email and your full address so we can locate your account. Also, please include details about any error codes/messages that you are seeing in the app. Thank you for being a valued Astound customer. -Jackie
