Gin User Reviews

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Leave a Review Gin
  • Love the game BUT

    Why does it take me to my settings after I log in???

    Developer Response

    Hello judytunes, thank you for your rating. Please send us an email to support@spiele-palast.de so that we can take a closer look and check your case.
  • Update: Can’t see scores in panoramic

    I hold my iPhone with camera lens up and to the left corner… it is not comfortable to hold with camera lens on lower left… the newest update 4/23 has the scores very small and hidden under black bar on iPhone. Also, their server constantly quits and you can be penalized for quitting early when it was THEIR server that dropped. I have lost many chips by their server dropping. They must know about because you can see it happen with other players, but nothing has been done to fix.
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    Developer Response

    Hello mv61, thank you for your rating. Regarding your problem, please contact us by email at support@spiele-palast.de so that we can take a closer look at your case and check it.
  • Updated app and froze

    Just updated app and froze.

    Developer Response

    Hello Dottiebobbi, thank you for your rating. Reinstalling the app may help you. This has worked wonders many a time. Please send us an email to support@spiele-palast.de so that we can take a closer look at your case and check it.
  • Great game except preferences never save

    I check the box each time not to show instructions but it never saves. Also, the mute does not save and I never understand why there should be sound!

    Developer Response

    Hello judytunes, thank you for your rating. Please send us an email to support@spiele-palast.de so that we can take a closer look and check your case.
  • Caution- causes occasional reboot of iPad

    When using the website I never have this problem but the app causes occasional black screen and delayed restart on my iPad Air (4th gen)Very frustrating. The problem with the application is that any time a “focus” is enabled on my iPad the application locks up and goes to black screen.

    Developer Response

    Hello Vinfal, thank you for your rating. Please send us an email to support@spiele-palast.de so that we can take a closer look and check your case.

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