My favorite game but one problem :(
I LOVE hades and I love being able to play it on my phone, however I found that there’s an unfortunate bug that causes the game to freeze. I just had to delete and redownload to try and save my game file because every time I started a new run, I would be stuck on a boon list in the first room. Clicking on a boon didn’t work, which kept the screen up, therefore making it impossible to actually play the game. I tried exiting and closing the app, but this also did not work.
Unsure if there’s already a way to get around this bug, but hopefully my data is still there when the game finishes downloading again!
Hades is one of the best and well thought out games I’ve played though. Art and music is phenomenal and I could get trapped playing it for hours because of how fun it is.Developer Response
Hi Fortuneburrito, thanks for your feedback and for loving the game! We're sorry to hear about the issue. Please reach out to support at https://help.netflix.com/en/contactus for assistance, and we’ll take a look at the situation. We’re glad you’re enjoying the game otherwise!Game gets stuck on screen to select a Boon
The first time I played I was really impressed. Felt like a solid game, decent voice acting and story. But on the second day I played I got stuck on a screen for picking a Boon from Ares and can’t continue playing. You can’t even exit this screen for some reason and just skip picking the Boon. I can tap on everything that’s available, the codex, the menu, etc. I can highlight a Boon, but it won’t recognize the second tap activate it. Starting the app over didn’t help either. At this point I’m too annoyed to try uninstalling and reinstalling because it seems to be a known bug that will happen again. Really odd this bug isn’t fixed. I guess the devs have abandoned this port. Shame.Developer Response
Hello there, thank you for sharing the report with us. I'm sorry to hear that you encountered this error. Please don't hesitate to get in touch with our support team at https://help.netflix.com/en/contactus and provide them with the details. They are eager to assist you with this issue. Looking forward to hearing from you soon!Keeps freezing when any other app happens to open up.
I spent 30 minutes of my life playing this game, then I get a call on my phone, and the game freezes, I reopen the game and I’m back to the main area with skelly with all progress lost. This is not uncommon. If you do not plan to play the entire run right there and then, and you want to take a break, might as well kill the run because you will lose all your progress when you open it up again. If you don’t have at least an hour blocked out for the game, might as well never open it up. This game is fun but I don’t think i can be more mad right now with how many times this has happened to me restarting from beginning just because there is absolutely no saving any types of runs whenever you, god forbid, have anything else other than this game to do.Developer Response
Hello there N0Nam344, and thanks for the review! Our support team would be happy to help with any questions or feedback, can you contact them via the in-game Settings or via this link https://help.netflix.com/en/contactus . They’ll be waiting for your message!