My light stick won't connect and I just got it. When I open the app it's just a blank white screen that says 403 forbidden 😭
I just wanted to test out my light stick because I go it to support 💙S͓̽t͓̽r͓̽a͓̽y͓̽K͓̽i͓̽d͓̽s͓̽💙but I cant do that if it isn't working 💀😭
I got the light stick for my niece’s birthday. I ordered from the official site so it’s not the light stick that’s the problem. This app will control the lights: color, brightness, etc but when I try to change the OLED screen, it confirms the download and then circles back to connecting the stick. Hopefully my niece is ok with it as is.
i keep trying to open the app to connect to my lightstick and change the little digital display screen icon, but the app won't open?? like i keep trying to open the app but it just ends up stuck on a blank white screen and not loading and i got a error 403 forbidden page once. I don't know what's going on but it's honestly kinda disappointing rn bc i just wanted to change the display screen :(
Got it the app wasn’t working. I really wanted it to work so I’m gonna give it a little bit more than I wanted it to be. This app is not working at least for me.
When I got the light stick from Stray Kids Store it worked fine. It connected and it changed lights and everything. I tried to get in today because I am taking it to Chicago and it won’t open just a Forbidden 403 shows up and nothing. Deleted app reinstalled and still nothing twice. I NEED HELP
When I first downloaded the app on June 8th it was working fine there was no issues with the app on my iPad Pro until as of the 30th of June the app stopped working and it showed the 403 Forbidden screen I could not even get into the app itself please fix this issue so it I can get back into the app with no issues. JYP please fix this
The app doesn’t let me do anything, it said error and now it doesn’t even let me open the app at all.
I just got it, it works perfectly and connected fast!
If y'all are having trouble connecting the lightstick to the apps just open the app. Then closed it but power off the phone or shut down. And go back to your apps try connecting and it’s should work. Cause that how it work for me.
If you’re having problems (403 error) turn off your wifi and see it if works. Actually so annoying, but I still love my lightstick. Hope to see fellow stays at a concert soon!
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