Brainway User Reviews

Brainway: Boost Productivity

MEDICAL SCORE UAB

Health & Fitness

Productivity

Reviews Summary

Positive highlights

🚀

This app hasHelpful for procrastination

💡

This app hasPersonalized plans

👍

This app hasEngaging and fun

🚀

This app hasImproved focus and productivity

Negative highlights

💸

This app hasExpensive with no refunds

🐛

This app hasBuggy and non-functional

🔒

This app hasDifficult to cancel subscription

💸

This app hasUnauthorized/unexpected charges

🤯

This app hasMisleading marketing and content

🤦‍♀️

This app hasUseless and generic information

Top reviews

Most RecentHighest RatedLowest Rated

SCAM

This app is a conplete scam and they are thieves. I registered for the 1 MONTH plan and was charged for it. For ONE MONTH. I never agreed to an automatic renewal, I just wanted to buy one month, and still they charged me the NEXT month. On top of that, what they charged me (without consent) wasn’t even the same amount I had paid before; it was double. I wrote to ask for a refund due to this and even more on top of that they said they didn’t do refunds (for a charge they shouldn’t even have done in the first place) and again, on top of that, I tried answering that that wasn’t right, several times, hoping I would get another answer and they never wrote back. Complete lack of professionalism and respect.

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yauwba

4 days ago

Response from developer

We’re truly sorry to hear about your experience, and we understand your frustration. The Brainway team is actively working to improve the clarity around our subscription and renewal process to prevent any misunderstandings like this in the future. We are committed to resolving these issues and improving our customer support. Please send your account email and order number to hello@brainway.app, and we will assist you further with this matter. Sincerely, Brainway Team

Auto renewal

Despite having auto renewal turned off and only buying a one month plan, they will continue charging you a very high price every month. If you contact their customer service, they won’t be of any help either. So be careful, you might be signing up for a long-term subscription plan. And given their customers’ procrastination habits, this helps them even more! I find it to be quite a malicious practice.

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Unwanted Auto renewals

6 days ago

Response from developer

We’re really sorry to hear about your experience, and we completely understand your frustration. The Brainway team is actively working to improve the clarity of our subscription process to avoid misunderstandings like this in the future. We want to make sure you have full control over your subscriptions and are not experiencing any unexpected charges. If you haven’t already, please provide your account email and order number, and reach out to hello@brainway.app for further assistance with this matter. Sincerely, Brainway Team

Hopeful

Brainway Boost could not have shut we’d up in my life at a better time. I have always been an active procrastinator with tasks that seemed daunting but yet I knew I was an overcomer therefore waiting till the last minute always gave me the motivation to push through whatever task. Right now as I see my daughter struggling to do what some would think might be simple tasks, I feel overwhelmed till now. Now that I have read just a short amount of this material I feel hopeful and truly thankful for such a platform. This review may be continued if I can talk my daughter into downloading it as well!

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Hopeful&thankful

8 days ago

Response from developer

Thank you so much for sharing your heartfelt feedback! We’re so glad to hear that Brainway Boost came into your life at the perfect time and that it’s helping you find hope and motivation. It’s wonderful to know that it’s making a positive impact on both you and your daughter. We’re constantly working to improve your experience and appreciate your support. If you need any further assistance or have any questions, feel free to reach out to us at help@brainway.app. Sincerely, Brainway Team

Scam

This app is designed to scam people. If you signed up through website there is no way on the app to manage your subscription. They wouldn’t tell you how to cancel it. Check back the email they sent when you subscribed and it will say that you subscribed for one month. They charge you the next month without authorisation which is a serious crime. Report it to your bank that you don’t recognise this charge so they can open up a case against them. I have just done it and if more people do it then the app owner will be in trouble and you will likely get your money back. They will not refund you your money if you email them. Just call your bank and tell them this is an unauthorised payment.

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Wallasto Khana Maana

18 days ago

Fraud company

This is what i got when i ask for refund. “Thank you for your message. I am deeply sorry to hear that you are dissatisfied with our product.

Unfortunately, all sales of digital products are final and non-refundable unless the product failed to be delivered due to a technical fault on our end.

Since the item was correctly delivered, we are unable to issue you a refund.”

1. I did not just BUY an app BUT also the content and hoping it will help me, your app doesnt provide features as other apps do.
2. Doesnt even have verity of content and its really not helping me.
3. This app is just a timetracker and nothing else.

Really thank you for building this app and wasting other’s time and money. I would rather buy a simple book and work on my own than buying this kind of apps with no respect to its customers health.

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Brainwashed by an app 13

18 days ago

Response from developer

We’re sorry to hear about your experience and appreciate you sharing your feedback. Brainway is designed to provide personalized, step-by-step guidance based on cognitive-behavioral techniques to tackle procrastination and improve mental clarity. We understand it may not have met your expectations, and we take your comments about content variety and features seriously as we continuously work to improve. If you’d like us to look into your concerns further, please email us at hello@brainway.app with your account email and order number. We're here to help make things right where we can. Sincerely, Brainway Team

J’adore

Merci

Jaemal200

18 days ago

No easy way to cancel

After the trial there is no way to manage your subscription without emailing them. $50 plus for subscription

Vancent

22 days ago

Too complicated

Too complicated and unclear. I’ve just wasted 30 minutes procrastinating over this when I could have been more productive doing something else. Plus, there is no clear value. It seems merely an over glorified journaling app.

Balearic-lover

23 days ago

So far so good I’m enjoying it!

I’m three chapters in and this app has helped me to start on my journey of recovery. Thank you. I thought that I might be this way for life! 🙏🏾💕

Cariblady

24 days ago

DO NOT DOWNLOAD THIS APP

Just like everyone one else, i subscribed to the 7 day trial which was not even free, i paid a fee for that even before that trial ends they have charged me for a month without even my permission. They will not refund your money even though you email them and will not respond properly with a clear solution.
I wish i read the reviews prior to downloading this app. This is SCAMMING people.

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nirmal6000