MaXpeedingRods User Reviews

MaXpeedingRods
MaXpeedingRods
Hong Kong Ruisu Trading Co., Limited

Top reviews

More nonsense

Despite being promised that the app will now work by the developer (see previous review and response) it still does not!!! I’d recommend avoiding maxspeedingrods now - shame as the heater and app used to work fine. For the record, my unit was under a year old, then their update made it obsolete with regards to controllability, Bluetooth and app use!!!! AVOID, very disappointing!!!
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Response from developer

We’re really sorry to hear that you’re having trouble with our app. Could you let us know exactly what issues you’re experiencing, or maybe send us some photos or videos of the problem? This will help us fix the issue for you more quickly. You can also email us at appnewsreporter@maxpeedingrods.com. As soon as we get your information, we’ll pass it on to our tech team to get it sorted out for you. We apologize again for any inconvenience this has caused.

Great

Very useful

Response from developer

Thank you for your feedback! We're thrilled to hear that you find our app very useful. If you have any suggestions or need any assistance, feel free to reach out to us. Happy using!

Nice update!!

Seems like the Bluetooth connection problem has been fixed. The Bluetooth charging works perfect my RV now. Good work.

Response from developer

Thank you for your feedback! We're glad to hear that the Bluetooth connection and charging are working perfectly for your RV. If you have any more suggestions or encounter any other issues, feel free to let us know. Happy travels!

Useful

It's useful!

Response from developer

Thank you very much for your appreciation and affirmation! We will continue to maintain first-class services and provide you with a better service experience. At the same time, we will also seriously receive your feedback and handle any problems in a timely manner to ensure your satisfaction.

Now completely unusable since update

Was working fine until update and now cannot use it or connect to the heater.
Get your app sorted ! Now!
Pathetic.

Response from developer

We are deeply sorry for the inconvenience caused to you. Our technical team has solved the problem and invites you to update the latest version of the App.We hope that you will have a smooth experience. If you have any additional questions or concerns, open App and click "QUICK ASK",please feel free to let us know.

Very disappointed

The old app worked great on my phone with no issues. Since your upgrade it wont recognise my diesel heater. I’ve deleted the app and now just use the remote and display panel to manually work it.

Response from developer

Hi, We apologize for the inconvenience caused to you.After receiving your feedback, we immediately communicated with the technical team and solved the problem,we believe now you can use our app to control your device. Thank you for your time and looking forward to meeting you again in MXR.We will always behere to provide you with quality service.

Rubbish

Couldn’t agree more, it was working fine before and simple to use now it’s unusable and over complicated, why ruin something.
I used it to remotely turn my air heater on and off, now it doesn’t work!!!!!!
Rubbish…put the older app back …please!!!

Response from developer

Dear Spazburger, I understand why you're upset.We apologize for any inconvenience you may have experienced.With the day and night efforts of our technical team,we have successfully resolved this issue.I believe that the updated app can give you a better experience .Thank you for contacting us,looking forward to your more opinions and your opinions and suggestions will help us improve our service.

Doesn’t work now with my diesel heater

Why change something that worked to now something that doesn’t ??? Sort it out!

Response from developer

Hello Dlayrey, We apologize for the inconvenience caused to you.After receiving your feedback, we immediately communicated with the technical team and solved the problem. Thank you for contacting us,looking forward to your more opinions and your opinions and suggestions will help us improve our service.

Rubbish since update

Unable to pair my perfectly working heater after update. Rubbish

Response from developer

We are deeply sorry for the inconvenience caused to you. Our technical team has solved the problem and invites you to update the latest version of the App.We hope that you will have a smooth experience. If you have any additional questions or concerns, open App and click "QUICK ASK",please feel free to let us know.

No Bluetooth

Since updating the app no connection to my diesel heater through Bluetooth only has wifi and the heater doesn’t have wifi only Bluetooth

Response from developer

We're sorry to hear that you having trouble using our app.You can follow the steps below to use the Bluetooth feature: 01.Login old Account First, you need to log in to the accountyou registered in the old version of theapp. once logged in, you will be able tosee the devices you previously added. 02.Unbind Your Device Find the device you want to unbind, go to the device panel page, then click on 'Editlcon'-'Remove Device'-'confirm' tocomplete the device unbinding. 03.Unplug The Power you can unplug The Power for a while,Then plug it in again. 04.Re-Add The Device After unbinding the device,and device is powered off,you can log out of the old account page and return tothe device page in the new app to proceed with device addition process. If you have any additional questions or concerns, open App and click "QUICK ASK",please feel free to let us know.We shall serve you with all our heart and dedication.

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