MyWWP User Reviews

Wounded Warrior Project, Inc.

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Second worst app award

So I’m sure there are loads of people who love this app. For me, it simply doesn’t work. One day it doesn’t recognize my login credentials and says I don’t have an account, when I’ve had an active account since 2012. The next day all it does is load and the wheel keeps on spinning! The next day it straight up closes every time I even open it.

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maxlouis55

12 days ago

Response from developer

Hi maxlouis55 - I’m very sorry to hear about the issues you are experiencing, and we’d like to resolve this for you. Please reach out to the WWP Resource Center at 1-888-997-2586 or at resourcecenter@woundedwarriorproject.org, Monday - Friday, 9 am - 9 pm EST.

App doesn’t work

This app is not working. All it does it show a spinning wheel when I try to open it but never actually works.

Joe@)))))))

a month ago

Response from developer

Hi Joe - I’m very sorry to hear about the issues you are experiencing, and we’d like to resolve this for you. Please reach out to the WWP Resource Center at 1-888-997-2586 or at resourcecenter@woundedwarriorproject.org, Monday - Friday, 9 am - 9 pm EST.

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Please fix this ASAP!!

2 months ago

Response from developer

Hi, I’m very sorry to hear about your experience, your comments mean a lot to us, and we’d like to learn more and resolve this with you. Please reach out to the WWP Resource Center at 1-888-997-2586 or at resourcecenter@woundedwarriorproject.org. We are working hard to make sure we are providing the best experience possible.

Constantly signing me out

I recently downloaded this app after receiving a letter in the mail from WWP to join and download the app. There is so much lag and when I’m trying to view notifications, read messages or engage in groups offered, I’m constantly being signed out of the app. I also receive emails stating that I have new activity to view and it’s just my own entry into a group as I try to make connections. Just like in real life, it’s like talking to a wall and leaves me feeling hopeless…

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LegacyPurpleWife

4 months ago

Response from developer

Hi LegacyPurpleWife, I’m very sorry to hear about your experience. Your feedback means a lot to us, and we’d like to resolve this with you. Please reach out to the WWP Resource Center at 1-888-997-2586 or at resourcecenter@woundedwarriorproject.org. We are working hard to make sure we are providing the best experience possible.

Events and programs

Is a great concept, it appears to have bugs to be work.
Many of events and programs on the post are not in the application. Also, 98% of the events that had being approved or are pending don’t show up on the application.
I can’t wait to have it fully functional

Natureman16

5 months ago

Response from developer

Hi Natureman16, I’m very sorry to hear about the issues you are experiencing and we appreciate you bringing this to our attention. While we review, you can reach out to the WWP Resource Center at 1-888-997-2586 or at resourcecenter@woundedwarriorproject.org, Monday - Friday, 9 am - 9 pm EST, for more information about Programs and Events.

Crashes & Bugs

They must have rushed to release this app because it is filled with bugs. It crashes more than half of the time I even try to open it. I’m sure there’s good intentions behind this app but for right now I would hold off on the frustration of downloading it. Hope WWP gets more support in to fixing the app.

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ChaseSkylar63

6 months ago

Response from developer

Hi ChaseSkylar63, I'm very sorry to hear about the issues you are experiencing, and we'd like to resolve this for you. Please reach out to the WWP Resource Center at 1-888-997-2586 or at resourcecenter@woundedwarriorproject.org, Monday - Friday, 9 am - 9 pm EST.

Great app when it works

There’s a few bugs that make it unable to complete something’s because you can’t scroll down. Closing the app and opening it back up usually fixes it. It’s annoying more than anything.

zstrong1

a year ago

Response from developer

Hi zstrong1, I’m sorry to hear about the issues you are experiencing, and we’d like to resolve this for you. Please reach out to the WWP Resource Center at 1-888-997-2586 or at resourcecenter@woundedwarriorproject.org, Monday - Friday, 9 am - 9 pm EST.

Always be better

Seeing the events and being able to register for them is nice. Wish this was better with group communication and chats. Being able to create a group would be nice, maybe one per user. If it gets popular or in a niche that should be in one of the main categories then make it a permanent group. If someone posts in one of the groups would be nice to see a notification for it. Always something to update or change just like this review, when things change for better or worse, I’ll update my review.

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Ninja8363

a year ago

Response from developer

Thanks for sharing your review with us! We appreciate this feedback and will share it with our developers for potential future enhancements to MyWWP.

Support

The app won’t wouldn’t work on my iPad and support got with me as soon as I wrote my review and had it fixed right away. Great support.

Motomavrick

a year ago

Response from developer

We were happy to help you resolve this issue. Don't hesitate to reach out to the WWP Resource Center if you have any other questions.

Issue with app

Once I login the screen goes white and stays there. So app not working . Was on once and really liked it.

Frustrating boo

a year ago

Response from developer

We're very sorry to hear about the issues you are experiencing, and we’d like to resolve this for you. Please reach out to the WWP Resource Center at 1-888-997-2586 or at resourcecenter@woundedwarriorproject.org, Monday - Friday, 9 am - 9 pm EST.