NetCare Mobile

Utilities

Free

Rating summary

Details about NetCare Mobile

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

January 25, 2024
October 5, 2024
13.0+
17+
18.3MB
iPhone, iPod
English
Chinese

Developer of NetCare Mobile

Huawei Technologies Co. Ltd.

⭐️0 / 5

Rating↘︎

🙌0

Ratings

📼4 scs

Media↘︎

📦~ in 2 weeks

Updates frequency↘︎

🗣❌ unsupported

Your locale

🖼️Download

Icons↘︎

Versions
Price History
Description
FAQ

Version History of NetCare Mobile

1.2.1

September 21, 2024

1.Support the interception of abnormal personnel when performing network-related operations, and the application for lifting the interception. 2.Support the control review of implementation tasks and RFC plans. The control mode includes review in special periods and mandatory control in normal time periods. 3.Expand the approval channels for customer authorization applications. 4.Support implementation task approval in My To-do.

1.2.0

August 24, 2024

1. Optimize the control of service comparison tool for implementation tasks. 2. Supports interception of high-risk operators during network operations and network changes.

1.1.9

August 9, 2024

1. 解决动网工单部分授权的客户审批人显示异常的问题

1.1.8

August 3, 2024

1. Supports operation monitoring in all ICT scenarios. 2. Optimize the dispatch process of implementation tasks and RFC plans. 3. Optimized the dotting process of operation tasks (such as implementation tasks and network operations, etc.).

1.1.7

July 8, 2024

1. Support service comparison during the dotting of implementation tasks. 2. Resolved the problem that high-risk command interception unlock and task authentication load abnormally after scanning the QR code.

1.1.6

June 22, 2024

1.Add the delivery organization field when enterprise users create network operation tasks. 2.Support users to delete long-term unapproved customer authorization applications. 3.Optimize the closing logic of RFCs.

1.1.5

June 1, 2024

Function Optimization： 1.Supports clocking in for KEA onduty. Bug Fixed: 1. Remove the 1024 character length limit for customer authorization application content.

1.1.4

May 30, 2024

Bug fixed: 1. Resolved the problem that the customer authorization application content contains the engineers' company information.

1.1.3

May 24, 2024

1. Support selecting the authorization template in the customer authorization application of RFCs. 2. Support FSIP solution review of enterprise RFCs. 3. Support historical query of implementation tasks. 4. Support historical query of network operations in non-China regions. 5. Optimized the prompt message for the rollback operation and the prompt message displayed after the enterprise eCare trouble ticket is created.

1.1.1

April 26, 2024

Fixed some known version problems, such as when applying for the service report, the preview email's time zone is displayed abnormally.

Price History of NetCare Mobile

Description of NetCare Mobile

NetCare Mobile, as a unified mobile APP for Huawei engineers' maintenance work, enables efficient online flow of business processes, and is committed to continuously enhancing trustworthiness and improving engineers' operation efficiency. NetCare Mobile provides the following functions: 1、Network Operation Application For daily frequent network operation, engineers can refer a saved template to complete the application faster. 2、Network Operation Approval The App could help engineers to approve netcare operations directly. 3、TD&PM Approval of RFCs If engineers are a TD or PM, APP can also help engineers to approve RFC directly. 4、RFC Task Punching Four types of dotting tasks can be performed at the same location, including network operation, implementation task, assurance task, and regional assurance. Step by step punching, and the task progress feedback becomes more convenient. 5、High-risk Command Interception and Unlock When encountering high-risk command interception during the operation, engineers can use APP to scan the QR code to unlock. 6、Authorization Application Engineers can quickly initiate the single authorization application of RFC to the customer through the mobile APP. Standardized elements can save engineers' time for form filling. 7、Service Report Creation The APP helps engineers to easily create service reports for NC or HC tickets.

Show less