Fail
I signed up for free trial and $14.99 per year but it doesn’t let me access the app. When I press continue, it tells me I am subscribed on a pop up. Gives me two options “manage” or “ok”. When I press “ok” it sends me back to previous screen. (If I press “manage” it just shows me an option to delete my subscription).
When I press “ok” and “continue” again, it sends me back through the same loop again and again, never allowing me access to the app.
So disappointed, I really wanted to like and use your app. 😔
When I press “ok” and “continue” again, it sends me back through the same loop again and again, never allowing me access to the app.
So disappointed, I really wanted to like and use your app. 😔
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Response from developer
Thank you for bringing this issue to our attention. We're truly sorry to hear about the difficulties you're experiencing with accessing the app after signing up for the free trial. We understand how frustrating this can be, and we appreciate your patience as we work to resolve the problem. Our team will investigate this issue promptly to ensure a smoother experience for you. If you have any further questions or need immediate assistance, please don’t hesitate to reach out. We’re here to help!
