Leave a Review Meat Pro
Terrible app
It works once, then I literally have to delete it and reinstall it to get it work again. Absolutely worthless product and app.Bob12333333
App not working
Functionality and ease of use matches the uncharacteristically low price point. I can’t get the app to proceed beyond clicking the “next” button when trying to approve notificationsN531gjk4
Developer Response
Dear customer, We sincerely apologize for the inconvenience you have experienced while using our app due to a system upgrade. This upgrade was intended to improve system performance and user experience, but we also understand that it has caused you trouble during this process. We deeply apologize for this. We have addressed the issue urgently and restored the service to ensure that similar problems will not occur in the future. Your support is crucial to us, and we appreciate your understanding and patience. If you have any other questions or suggestions, please feel free to contact us.Welp
Well that was an absolute waste of money. Doesn’t even go past the 1st pageRiot Phillips
Developer Response
Dear customer, We sincerely apologize for the inconvenience you have experienced while using our app due to a system upgrade. This upgrade was intended to improve system performance and user experience, but we also understand that it has caused you trouble during this process. We deeply apologize for this. We have addressed the issue urgently and restored the service to ensure that similar problems will not occur in the future. Your support is crucial to us, and we appreciate your understanding and patience. If you have any other questions or suggestions, please feel free to contact us.Thermometer
I can’t get the thermometer to connect. My relay just continues to blink red.Mikealex98*
Developer Response
Dear Customer, Thank you for your feedback, and we apologize for the inconvenience you are experiencing with the thermometer. To help resolve this issue, please try the following steps: 1. **Check the Battery:** Press the relay button. If the probe and relay lights are flashing red, it indicates low battery. Please charge them before trying again. 2. **Pair the Probe and Relay:** Place the probe on the relay, then press and hold the relay button for 3 seconds until the relay shows a blue light, indicating successful pairing. After opening the app and connecting to your phone, the relay will turn green, and you can start using it. 3. **Check Bluetooth Settings:** Ensure that Bluetooth is enabled on your device and that it is not connected to any other Bluetooth devices. 4. **Confirm Pairing Status:** If the relay continues to flash red, it means the relay is not paired with the probe and is in a disconnected state. If these steps do not resolve the issue, please contact our customer support team at [your support email], and we will be happy to assist you further. Thank you for your patience and understanding.Bad app
Does not connect to the thermometer always searching connects then turns offBaja661
Developer Response
Dear Customer, Thank you for your feedback, and we apologize for the inconvenience you have experienced while using the thermometer. To help resolve this issue, please try the following steps: 1. **Pair the Probe and Relay:** Place the probe on the relay, then press and hold the relay button for 3 seconds until the relay shows a blue light, indicating successful pairing. 2. **Scan for Devices:** When the relay shows a blue light, remove the probe from the relay and use the app's scan interface to scan for devices. Once it turns green, you can start cooking. If these steps do not resolve the issue, please contact our customer support team at [your support email], and we will be happy to assist you further. Thank you for your patience and understanding.Unable to finish setup
I’m unable to create an account or Sign in with Apple or Google. Unfortunate because I think I would really like this thermometer. Will wait until this app is updated and try again.CP McG
