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I can’t able to discontinue my monthly payment subscription
After donating one time, they activate auto payment subscription without my permission. So now, I am trying to discontinue, but I can’t able to do because there is no way to find to cancel my monthly payment subscription. And also I tried to call them, but it’s saying that number is not responding. If someone know that how can I cancel auto payment subscription. Please share the information in the review section.Show lessNo no more scammers
Customer support is not appropriate
They literally track your every single activity on your account. They reached out to me for subscribing to their monthly donation program (GEM), I agreed to do it when I could but due to my situation I couldn’t with my existing card and was willing to do it once I get back home and have my other card.
They kept calling everyday trying to make me feel guilty about the delay and whenever I opened the app for even showing it to someone in that period, they would immediately spam in email and call me to sign up for donation. The whole experience was so frustrating, I have donated multiple times in past just directly to campaigns but after this incident I deleted my account.
A humble request: please don’t get behind donors and annoy them. Donation is something which comes from willingness and not by pursuing someone until they do it.Show lessNilu@99
Scammers
Scam!!! They start a subscription for you on their own and when you try to cancel the subscription they do not provide an option to manage subscriptions neither on web nor on in their app. Donated an amount of $50 got charged for a monthly $43 subscription instead. Tried calling the helpline number(from abroad) but cannot connect to the Indian number provided. Struggling to get it cancelled but no success yet.Show lessKawal05
Money minded organisation
They say they are here to help people in need rather they exploit the need of people to make money by giving false promises.
Everyday there charges and terms changes based on with whom you are talking.
The sales and marketing team portrays a picture but nothing gets done rather they take money from the donations people do and people in need suffer to pay bills due to there tactics and all.Show lessAbhikr62
Scam
ScamLara4win