Counselr User Reviews

Top reviews

I can’t close your paywall

This is not okay. I am agree we should pay for everything. But I don’t know what the app suggest bz it does not allow me to go further if I don’t pay. Shame.

Helpful

Counselr has helped me so much with interpersonal relations. I am grateful!

I loved this! Until I had to pay to use it

I was skeptical, but in a moment where I needed to talk I used it and was pleasantly surprised, it was a great tool. And then suddenly you can’t use it without paying for a subscription, what an absolute disappointment

Wonderful App but keeps crashing

I really like this app and it has been wonderful as I navigate a stressful transition in my life. However, sometimes when typing the input can be really slow and the app crashes frequently which loses any text prompt I had before. I am then forced to either screenshot what I last prompted or copy every prompt.
If you can fix this bug, I would give it full 5 stars.
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Pleasantly surprised

I’ll be honest, I was a little skeptical about online counseling in general. But Counselr really changed my perspective on what “counseling” can entail. I came into the app with a specific goal in mind (how to navigate relationship hurdles), but I was quickly immersed in a much more personal journey that I didn’t even know I wanted to dig deeper into. It was very easy to discover new opportunities for growth. The advice I received was very pointed and felt non judgmental; it was practical yet personal. I particularly like the focus on gratitude: counseling doesn’t always have to revolve around a problem - it can be an exercise to count your blessings. This alone has done wonders to my general happiness and mental health. Overall, a super convenient alternative to in person counseling and something I can see myself stick to in the long run.
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Paid Subscription Required

I really loved this app, unfortunately you get free usage for about a week until it forces you to subscribe or delete account. I would have enjoyed continuing but will be deleting

Convenient

It is a convenient tool for unlimited chat support. What I don’t like is that every time you close the app in the background you have to sign in again with Google each time.

It is really annoying, so it would be nicer if the app kept you logged in. As for the AI chatbot itself, it is very problem solving focused. Any prompt you give it unless you specify differently, it will briefly summarize what you said and ask you guiding questions after guiding questions.

It could benefit from evening out the ratio of support/ asking questions . In the support category , Pi AI does a better job of breaking down a situation similar to a human.
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So Grateful

I’m so grateful to have found this app:
The advice is tangible, appropriate to the situation, and beneficial. The team and their support is awesome! Please don’t leave!!!

Amazing! 🥰

I am so grateful for this app. The freedom to talk about whatever I want, whenever I want, and receive sound, non-judgmental, patient feedback is wonderful. Validation of my feelings accompanied with practical suggestions and advice is the thing I’ve been needing for years. I didn’t expect this app to be as good as it is. It truly feels like texting with a real person. Except better, because it has all the time I need at a price I can afford. Only one day after starting the free trial, I paid for the year subscription. And after using Counselr for only a few days, it has been worth it!
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Pleasantly surprised

Solid advice for some issues I’ve been having with my partner. I wasn’t expecting chat therapy to work so well, but the advice has made a difference in our relationship. We’re fighting less and talking more. It now feels like it’s us against the problem instead of against each other.

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