Vivid Glam Video/Photo Retouch User Reviews

Top reviews

相片無法自動儲存

為什麼照好的像片 竟然無法自動儲存 ???

Response from developer

親愛的善暄,很抱歉目前的Vivid Glam尚未能如您期待,也謝謝您告訴我們如何把內建相機做得更好! 我會把確保產品設計團隊能針對這個建議做進一步的討論唷! 如果日後有任何疑難雜症或是建議想要分享,都可以開啟app設定選單並選擇「意見反應」功能將您的想法告訴我們唷! 將有專人盡速為您處理,謝謝 😃

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Wasn’t notified before they charged me 30 dollars for a yearly subscription that I intended to cancel

Response from developer

Hi zombies2134, according to Apple's subscription policy, your subscription will automatically renew unless you cancel it at least 24 hours before the end of the trial period. To cancel or change a subscription, please note that iOS apps subscription is managed directly by Apple. You can contact Apple support center directly from here: https://support.apple.com/en-us/118223 Finally, if you have any further concerns or suggestions, you can always contact us via "Send Feedback" in the settings menu or send us an email to "VividGlam_iOS@cyberlink.com". Thank you for your understanding! 🙏

Only able to try in 3 hairstyles

Only able to try on 3 hairstyles for free. You then have to sign up for their subscription. I cannot speak to other editing features.

Response from developer

Hello Editor! The number of the free-try for hairstyles will be reset everyday! Yon can wait till the number is reset or you may apply the free-trial to try out the hairstyles with no limits! I hope this is helpful. For more support, please let us know by Send Feedback in the settings menu!

HORRIBLE!!!

What a scam and joke. Requesting to be refunded immediately

Response from developer

Dear Witty Mama, sorry to hear you're not happy with the app.😔 However, we are not sure what did you see in the app and made you unpleasant. Would you mind elaborating on it so that we can help you better? As for the refund, we are sorry to inform you that iOS apps subscription is managed directly by Apple. You can contact Apple support center directly from here: https://support.apple.com/en-us/118223 Finally, if you have any further concerns or suggestions, you can always contact us via "Send Feedback" in the settings menu or send us an email to "VividGlam_iOS@cyberlink.com". Thank you for your understanding! 🙏

Doesn’t say what features are premium

I’m editing a video, usually it tells you which tools are premium, however, as I’m editing it says I should upgrade as the tool I’m using is for premium use only… but tells me as I’m saving.. would’ve been helpful to know before trying to use it.

Response from developer

Dear Editor, the premium features are labeled "VIP" on the top right of the tools icon. You can check it before using it. I apology for the trouble that notification of using the Premium tools shown too late, and it bothers you to remove all of them to save the project. I'll share the feedback with the team and see how can we do it better. Ultimately, if you have any further concerns or suggestions, you can always contact us via "Send Feedback" in the settings menu or send us an email to "VividGlam_iOS@cyberlink.com". Thank you for your understanding! 🙏

Can’t unsubscribe

Wanted to try this but hairstyles are very limited, did the 7 day free trial but no can’t find anywhere how to unsubscribe! Will not be happy if they take money from me! Don’t waste your time

Response from developer

Dear Goods74, you are welcome to try out the "Custom" section in the AI Hairstyle tool. By inputting the prompt, you can create unlimited hairstyles as you want! You may refer to the following example of prompts: 1. Classic Men’s Haircut Demo: A well-groomed man sitting in a barber chair with short sides and a neatly trimmed top, showcasing a classic men’s haircut, with step-by-step instructions on hair clipping and shaping. 2. Women’s Bob Haircut Demo: A female model with chin-length straight hair, getting a sleek bob haircut, the hair is sectioned and cut in even layers, with instructions displayed for each step. 3. Modern Fade Haircut Demo: A side profile of a man with thick dark hair, demonstrating the process of a skin fade haircut, with clippers and scissors, showing a gradual hair length transition from the sides to the top. As for the refund, we are sorry to inform you that iOS apps subscription is managed directly by Apple. You can contact Apple support center directly from here: https://support.apple.com/en-us/118223 Finally, if you have any further concerns or suggestions, you can always contact us via "Send Feedback" in the settings menu or send us an email to "VividGlam_iOS@cyberlink.com". Thank you for your understanding! 🙏

Very, very limited.

Not enough hair styles to choose from. I was looking for an app that would help me find the best cut/style for my face shape. Almost all of the photos are the same type hair cut. Need many more options like pixie cuts, layered short cuts, etc. Very disappointed.

Response from developer

Hi, thanks for writing in, and please don't judge it so fast! By using the "Custom" AI hairstyle, you can make good use of the AI to create unlimited styles of hairstyles. Here are some suggestions based on the type of haircut or style you want to showcase: 1. Classic Men’s Haircut Demo: A well-groomed man sitting in a barber chair with short sides and a neatly trimmed top, showcasing a classic men’s haircut, with step-by-step instructions on hair clipping and shaping. 2. Women’s Bob Haircut Demo: A female model with chin-length straight hair, getting a sleek bob haircut, the hair is sectioned and cut in even layers, with instructions displayed for each step. 3. Modern Fade Haircut Demo: A side profile of a man with thick dark hair, demonstrating the process of a skin fade haircut, with clippers and scissors, showing a gradual hair length transition from the sides to the top. 4. Layered Haircut for Long Hair Demo: A woman with long, wavy hair sitting in a salon chair, getting a layered haircut, with sections being lifted and cut at different angles to add volume and movement. 5. Pixie Cut Demo: A close-up of a woman’s short hair being styled into a pixie cut, scissors cutting around the ears, with clear step-by-step instructions for short, textured layers. 6. Curly Haircut Demo: A woman with shoulder-length curly hair in a salon, demonstrating how to cut curly hair in layers to maintain bounce and volume, with shears cutting at angles to shape curls. **Add Specific Details to Enhance the Prompt for a more accurate results: Hair Type: straight, wavy, curly, thick, fine Hair Color: blonde, brunette, black, red, ombre, balayage Cutting Tools: scissors, clippers, razors Setting: professional salon, home setup, barber shop Step-by-Step Focus: dividing hair into sections, using clippers or scissors, close-up on the cutting process. We hope you can find the tips being useful and have fun of using the AI! If you need additional help, please let us know via "Send Feedback" in the settings menu!✂️✂️

Not enough hairstyle choices.

Disappointed with AI hairstyle tool - very limited choices. Not worth to pay for it.

Response from developer

Hi, thanks for writing in, and please don't judge it so fast! By using the "Custom" AI hairstyle, you can make good use of the AI to create unlimited styles of hairstyles. Here are some suggestions based on the type of haircut or style you want to showcase: 1. Classic Men’s Haircut Demo: A well-groomed man sitting in a barber chair with short sides and a neatly trimmed top, showcasing a classic men’s haircut, with step-by-step instructions on hair clipping and shaping. 2. Women’s Bob Haircut Demo: A female model with chin-length straight hair, getting a sleek bob haircut, the hair is sectioned and cut in even layers, with instructions displayed for each step. 3. Modern Fade Haircut Demo: A side profile of a man with thick dark hair, demonstrating the process of a skin fade haircut, with clippers and scissors, showing a gradual hair length transition from the sides to the top. 4. Layered Haircut for Long Hair Demo: A woman with long, wavy hair sitting in a salon chair, getting a layered haircut, with sections being lifted and cut at different angles to add volume and movement. 5. Pixie Cut Demo: A close-up of a woman’s short hair being styled into a pixie cut, scissors cutting around the ears, with clear step-by-step instructions for short, textured layers. 6. Curly Haircut Demo: A woman with shoulder-length curly hair in a salon, demonstrating how to cut curly hair in layers to maintain bounce and volume, with shears cutting at angles to shape curls. **Add Specific Details to Enhance the Prompt for a more accurate results: Hair Type: straight, wavy, curly, thick, fine Hair Color: blonde, brunette, black, red, ombre, balayage Cutting Tools: scissors, clippers, razors Setting: professional salon, home setup, barber shop Step-by-Step Focus: dividing hair into sections, using clippers or scissors, close-up on the cutting process. We hope you can find the tips being useful and have fun of using the AI! If you need additional help, please let us know via "Send Feedback" in the settings menu!✂️✂️

Can’t figure out site

Wanted to try on a specific hair style. I took pic and uploaded it but I can’t find AI hair

Response from developer

Hey there, Editor! 🌟 To find the AI hairstyle feature, just follow these steps: 1. Open the Camera on the main page. 2. Snap a photo or pick one from your album that you love. 3. Head into the editing room and make sure you're in the "Beautify" section. 4. You'll find "AI Hairstyle" right between "Skin Smoothen" and "AI Enhance." Hope that helps! If you need anything else, just hit us up via "Send Feedback" in the settings menu! 🙏💁‍♀️

Forces you to purchase

I wanted to try this app out for my daughter so we can decide to cut her hair or to give her bangs, but I grabbed a photo tested out it let me test out one hairstyle before if was forcing me to upgrade to the premium. Even though I said those hairstyles were free and they weren’t the premium ones, it doesn’t let you go any further you click on it and you immediately get a pop up I’d like to go back to the day you know whether or not an app is free or not or how much it’s gonna cost before you download it and waste your time.
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Response from developer

Hello Persaay, thanks for writing, your time and effort are appreciated, and we are sorry to hear about the inconvenience😔Please be advised that free users have 3 chances per day to try out the hairstyles. If you've running out of the quota, you may try it the next day. We know the ads and paywall can be a concern for some people, but it help us to develop the app further, but we will share the feedback with the team to see if we can adjust the frequency for you. Again, we're open to any suggestion for optimizing the app, and we thank you again for writing in. For more support, please don't hesitate to contact the support team via "Send Feedback" in the settings, which is on the top right corner of the index page with a gear icon⚙️

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