Leave a Review Owlet Care+
Not working
The app is not loading. Stuck on owl screen.NiaAnthony
Don’t waste your money
75% of the time I cannot connect to the camera, my internet speed is 250+ mbps and is 2.5
ghz. Great camera but a terrible app to support, save your money and buy a different brandmerfrye
They could do better
Feel like Eufy beat this brand easily. Only this one has FDA approval and insurance covered so sigh… This was hard to pair (eventually it did) and I discovered there’s no way to add two of these to one account. Great job developers thinking of twins or triplets.Tgk20-
Great app, could use more features but works as is
The BabySat is leagues better than any other monitor out there for babies that have respiratory conditions like mine. The app is simple and straightforward as it gets. As a NICU parent who loves numbers I have a few notes on how it could be improved:
-Alarm delays as prescribed: it would be very nice if we could set delays of a few seconds after discussing with a provider so that if baby goes out of range and then self-corrects it will not alarm, just log the dip. The monitors in the NICU did this, and baby's pulmonologist recommended this setting for the monitor he was sent home on (which I don't use since it is clunky and has poor battery), so that it was less likely to have false alarms and deal with alarm fatigue, and a red alarm would be more likely to be serious.
-Alarms stopping when baby pulls back into range. Also a feature similar to NICU monitoring. It's good to not want people to miss alarms but is rough when my baby is kicking up a storm and triggers a false red alarm, or has a quick dip, and I can't get to my phone or the base station to pause it because I'm holding/feeding him and he's on a leash with his oxygen cord. Then it rings off while he sits back at 100% for ten minutes until I can put him down. I would already have gotten a notification so I can review what happened in app. This way if it keeps going off I know there is something I need to correct.
-Sleep tracking features like the Dream Sock: I know this is a medical device but pretty please? The BabySat costs twice as much and uses the same input - it would be kind of ridiculous for me to buy a second sock to put on the other foot for the advanced sleep tracking and notifications but the thought has crossed my mind. I would legit pay a monthly price for this as an add-on if that was necessary because of regulations or something.
-A widget!!! I would love to be able to have my baby's oxygen sats on my home screen so I know how he is doing at a glance and can hop into the app if something is up or I need to look at trends. I'd also love to be able to ask Siri or Alexa what his sats are so I could know how he's doing hands-free (important when you have a baby). I don't have an Echo Show but it'd be cool to be able to just have his sats up on that kind of screen like a traditional monitor. That's the one thing I miss about the hospital issued one.
-Breakdown of percentage of time spent in different ranges: A lot of home oximetry studies go off of these values for deciding what changes to make. Obviously Owlet would not replace this but it would certainly help to know where your baby is at compared to doctor's target values and know whether they are likely to pass a study. The averages are helpful, but I want to know what percentage of a session he has spent below my set range, and maybe even a breakdown for every block of 5% SpO2 and every 20ish BPM if that makes sense?
-Logs for parents of babies on respiratory support at home: a place where I can record what level of oxygen my baby is on during which dates so I can track his averages over the weaning would have been so helpful to understand how the weans were going overall. Like being able to go in and look at my baby's averages in a range of dates where he was on 1L vs 0.5 vs 0.25 and so on to make sure he was compensating overall in the big picture. I'm sure other parents using monitors to wean any kind of support (trach vents even!) could find this useful.
If someone reads this at all I would be so grateful. I'm also happy to answer any questions for anyone. Overall I am so glad this device exists at all and came out during my baby's stay and I tell all my NICU friends about it. These are just a few things that could make it even better and ease that transition to home for parents like me. :)Show lessreykjavikxp
Can only track 1 child
We have triplets that were in the NICU so I raced to buy the very expensive BabySats. This app only has the option to monitor one child at a time. Parents of multiples are out of luck. Hoping this gets fixed soon!purpleflamingo
Charged for an app
Charged for an app that doesn’t pair with my smart sock asked for my refund. No responseN2NCreations
Camera integration
We bought the owlet cam 2 but there’s no option to add it to this app. We have to use 2 separate owlet apps (one for the sock and one for the camera). Is this feature going to be added?David real person
Functional, but lacks so much
This app works with zero bells or whistles. What you get is one screen, no customization. No native iPad app.
What I'd like to see:
- Native iPad app
- Dark mode
- Landscape mode that shows just the data (HR, pO2%)
This would allow for this to be used day or night, with visible data from across the room. Pretty much what parents and caretakers want when they purchase the upgraded Owlet device.
The device itself works as advertised, with customizable alarm setting (i.e., below x% O2 sets off the alarm). The app is rudimentary given the sophistication of the product. Like putting a Ferrari engine in a VW Beetle- could be so much more!Show lessFlorida27
Needs Work, But Useful
The app is super similar to that of the Smart sock, but with the ability to customize acceptable ranges for oxygen and heart rate. I would like to be able to set alarm criteria regarding alarm delays to match what my doctor had requested on my original home care monitor. With a baby who is being closely monitored, the range customization is essential to adjust oxygen and know when to wean.
There seems to be a shorter range of consistent connection, so the sock beeps a lot. This gets a bit annoying. I miss the cute lullaby song that the original version played when it was struggling to get a reading. Also, the red alarm was so much more piercing and obvious on the previous product. This product has a more urgent sounding beep, but it can be unclear which issue is sounding. Furthermore, the app seems to alarm a lot less than the base, which did not seem to be a problem on the Smart sock. They do warn you not to rely on the app, but it would be nice to have this synched up better.
I appreciate the customizability of ranges, but please keep refining this product!Show lesszonolulu