Well, I would give 5 stars but …
I asked a question, what are interstitial ads (which Google defines as a medical term) because I didn’t want to pay for no ads but then get bombarded with them as I have in the past with other games. I could not get an answer as to the definition of interstitial ads, but I paid my $5 anyway. Just to let you know, I still don’t know what an interstitial ad is, but I’m not getting any ads.
I like the game, but sometimes you click an item and the click doesn’t take (it jumps to another part of the game board). This is very frustrating, and I asked if they could fix this. I reported it through their support line, but when I went back to see what their answer was, I found that they had disabled my support line. I can’t get an answer as to whether they were able to fix this or not.
I hope this was an accident and I’m not being ignored and support has been cut off for me, but I don’t know that. Maybe they don’t like people reporting problems to them. I don’t know.
I am going to check tomorrow to see if my support access has been restored and they let me know if they can fix this problem. If so, I’ll revise my review. Otherwise, I’ll let the review stand.
I like the game, but sometimes you click an item and the click doesn’t take (it jumps to another part of the game board). This is very frustrating, and I asked if they could fix this. I reported it through their support line, but when I went back to see what their answer was, I found that they had disabled my support line. I can’t get an answer as to whether they were able to fix this or not.
I hope this was an accident and I’m not being ignored and support has been cut off for me, but I don’t know that. Maybe they don’t like people reporting problems to them. I don’t know.
I am going to check tomorrow to see if my support access has been restored and they let me know if they can fix this problem. If so, I’ll revise my review. Otherwise, I’ll let the review stand.
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Response from developer
Hello, this is Triple Hunter. Thank you for taking the time to reach out to us. Regarding the issue you mentioned, please send a screenshot to help@superboxgo.com and we'll take a look at it and get it taken care of quickly. Have a great day :) Thank you.
