Leave a Review Escape Room
Stuck on ad.
I’ve enjoyed the game and don’t know what level I’ve gotten to, but when I just opened the game again, I got an ad for Frosty World and can’t get rid of it so I can play. There are 2 buttons; one says Remind Me Later and the other I assume is a button to Install. I can’t read it because it very quickly scrolls through all the languages.
I tried clicking on each button and other places on the screen. No luck.
How can I stop this?Show lessAradia53
Developer Response
We regret for the inconvenience happened to you in this game. We have noticed your issue, and now it has been solved. Please close and reopen the game. In future, If you got stuck or feel more complicated anywhere in the gameplay, Kindly contact us with exact level or details. We are ready to help you.Good game
Nice Game playHelexioni
Developer Response
Thanks for leaving us such a wonderful review. We're delighted to know that you like our game. Keep playing and supporting us. If you have further queries or issues, please contact us and we will gladly assist you.Great game
Really enjoying this game, puzzles are challenging but not ridiculously difficult like some other games I’ve tried and have had to give up on.Bexter boo
Developer Response
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Good but glitchy
Loving playing the game until the glitches made it impossible to play. Glitched in level 10 but watched ads and skipped puzzle . But in level 11 it glitched just as in was about to complete a puzzle and it’s put me off a shame as it’s a nice game to play as levels are fun and there’s a lot to keep your interestShow lessConkaz
Developer Response
Thank you for contacting HFG Support.In level 11,To unlock the box puzzle, you need to tap and rotate the squares to arrange the pattern in their right spots. Note: The outer area frame should be gold on all four sides.Good game but too many glitches
I’m enjoying the challenge but there are a lot of glitches. Some of the puzzles won’t solve - even with the correct answer unless you close the game and go back in. The ads for coins are temperamental - again you have to go out the game and back in to get it to work. It’s very frustrating as you miss things thinking you’re wrong but they work when you re try them. Also watching adds for coins doesn’t always give you the rewards.Show lessKtjc678
Developer Response
Thank you for your attention to the game. We will surely pass on your feedback to the relevant team. We will take in consideration about your query. If you got stuck or feel more complicated anywhere in the gameplay, Kindly contact us with exact level or details. We are ready to help you.Do not ever make a purchase
I made a purchase for 999 and they charged me not only the 999, but they also charge me a additional 998 so be very leery they are thievesCindyiwen
Developer Response
"We regret for the inconvenience happened to you. We have registered your query. kindly forward us the ""App store order order receipt"" which you received from app store after purchasing that particular item. We will initiate further actions. "Brain teaser
Love the game wish you could gain coins by doing tasks instead of watching ads if you get stuckGillynurse
Developer Response
Thanks for contacting HFG support. We will surely pass on your feedback to the relevant team. We will take your query into consideration. Do continue playing and supporting us. In the future, if you need any support, please write here. We are ready to help.Grim of legacy
The game is stuck on an advert and doesn’t allow me to delete itcrapometre
Developer Response
We apologize for the inconvenience. Could you tell us about your experience with this game, could you share where exactly you are feeling bad? If you leave your feedback, it will help us improve the game.Everything was fine until I finished level 10
After level 10, I cannot access levels 11-50. How do I do that?JAy475$@3
Developer Response
Sorry for the inconvenience that happened to you. This issue happens only when the internet or WiFi fluctuates or an unstable network connection is detected. We recommend you refresh your internet or WiFi connection and try close and reopen the game.They don’t give the credit after watching commercials
I’ve done watched over 10 commercials and haven’t got the credita1negra
Developer Response
We regret the inconvenience. We have noticed your query. This problem arises when you close the ads before the reward is granted or before the time period of the reward ad's duration is completed.