Puzzle Park User Reviews

Reviews Summary

Top reviews

Keeps freezing

Hi, Iโ€™m new to this game, enjoying it, however, the game keeps on freezing, which means I have to exit out of the game. I loose what score I had and I have to spend extra on tickets to play again.

Also, there is no other way to contact you guys via the game.

Response from developer

Hi ChettaC! Thank you for trying out our game and for bringing this issue to our attention. We're sorry to hear about the freezing problem you've been experiencing. Our team is actively working on improving the game's performance to prevent such issues from occurring in the future. While we don't currently have an in-game contact option, you can reach us through here. Once again, we appreciate your feedback and patience as we work to enhance your gaming experience. If you have any further questions or concerns, please feel free to reach out to us.

Latest two updates were a waste

It keeps crashing, won't make moves when moves are there, just freezes, won't move on to the next level when you do finally win, froze and didn't give me prizes for winning. Too many levels only get past a couple of moves then just sits there with matches on the screen and does nothing!! Can you please do a real update, that will actually fix these things.
I updated it today and it's not working.
Please fix it. It's super fun when it works. I'm happily on level 103, but I'd like to play it and it not crash so I can get past it.
Thanks.
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Response from developer

Hey CandyKane207! We're sorry to hear about the issues you're encountering with the game. Our team is aware of these issues and is actively working to improve the overall stability of the game. We're committed to providing a smoother and more enjoyable experience for all players. Thank you for your patience and understanding as we work to resolve these issues.

Puzzle park

I love this game but I canโ€™t play anymore wonโ€™t let me in to play I gave it two stars but I wholeheartedly give it five if it would come on please fix it so I can keep playing or I will have to delete it and play something else thank you

Response from developer

Hey tobycaleb, thank you for your feedback and for loving our game! We apologize for the inconvenience you're experiencing. Our team is actively working to resolve this issue so you can continue playing without any problems. Your patience and support mean a lot to us!

Freezes too often

Have to close the app in order to fix the freezing. OK just freezes too much.

Response from developer

Hi robabram, we're sorry to hear about the freezing issue you're experiencing. Our team is aware of this and is actively working on a solution to improve the game's performance. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it. If you have any further feedback or questions, please feel free to reach out.

Game Review

Game needs to be fixed as for some reason itโ€™s not letting me play anymore. Game NEEDS TO BE FIXED

Response from developer

Hi there, Cupcakes83. We're sorry to hear about the bug you encountered. Our team is actively working to fix any issues like this to ensure a smooth gameplay experience for everyone. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. Please stay tuned for future updates.