I made an account but once I didn’t use if for 2 days it sign me out, I tried to sign back it but it didn’t work☹️👎🏽
whenever i log in im good for about a couple of months and now im logged out for no reason, i try to log back in but it wont let me. never again
Developer Response
Hi, for us to assist with your login issue, please kindly share with us at stepin.cs@sidewalkplay.com your STEPIN ID and email address associated with your login method. We will investigate into the issue as soon as we receive the information. Thank you, and we look forward to hearing from you.This app is really good but I just. Ant figure out how to go into practice mode when I go into practice mode it doesn’t let me practice it gives me the challenge/ dance mode without letting me adjust the song and practice the dance just some help would be appreciated or some easily spotted way to find it.
Developer Response
Thank you for your feedback, and we apologize for any inconvenience. To play a song in Practice mode, simply tap the orange Play button next to the song title. We sincerely appreciate your input, as we are always committed to improving your experience with STEPIN. If you encounter any other difficulties or have further suggestions, please don't hesitate to reach out to us. Thank you very much!i was initially excited when i found out about the competition. however, once i began doing the form (im a minor) the information that it asked for was a full name, phone number, signature, and email. i felt as if that was concerning because its very scary on what people can do with that information.
every time i try to dance, i spend one diamond. what frustrated me was that i used my diamond but the app glitched me out of it every time it began to load! i lost my diamonds and didn’t even get to dance
i was just VERY disappointed by this app. i had higher expectations from the ads
I loved the older version of this app. You were able to practice without it being graded and it being POSTED without consent. The new update will do exactly what the older version wasn’t. The only thing that matters in this app is the SONG updates! Not whatever they did here. Btw not everyone wants to pay to get more chances to dance in one day. You’re only allowed 5 a day or so! I want the older one BEFORE this new update!
Developer Response
Hi, thank you for leaving us feedback. We are pleased to let you know that the Practice mode is still accessible in STEPIN 2.0. To practice a song, slide the game cards on the home screen to the Practice card, then use the play button to start practicing. If needed, you can tap the screen to adjust the play speed, guide color, and progress. Additionally, you can earn energies and boosts by watching ads in the Regular Shop. Thank you, and please reach out to us if you encounter any other difficulties!I like it a bunch, pretty easy to follow. I would rate it a 5 but my phone won’t let me on the app and it just shows the loading screen and never brings me to the actual app. I deleted it and redownloaded and it still doesn’t work.
stumbled across this app on Instagram and immediately downloaded it. I opened the application and it was stuck on the screen with the app logo and name and wouldn’t load properly. I’ve been sitting here abt ten minutes waiting for it to load and it won’t.
Everytime I go to dance to a song, it freezes and doesn't detect me. I deleted it and opened it back up and it's still frozen
I just downloaded the app today and i’m unable to open the app. I tried all ways of signing up but it closes me out immediately.
Developer Response
Hi, we are truly sorry about the inconvenience you’re experiencing. For us to further assist, we kindly invite you to share your device model and screen recordings of the mentioned issue with us at stepin.cs@sidewalkplay.com. Thank you and we look forward to hearing from you.Overall the concept of this app and the way it works is really great. The biggest issue that is a huge let-down for me is that the dances are not mirrored. I started with some choreography I already knew to get a feel for the app, but the dancer was going against my direction. I think if you’re using this app to learn and to just do it in your own time and play the game this is great. As someone who posts their dancing online though and goes to attend random kpop dance plays this is not ideal for that. If you’re looking to keep it to yourself this is great, but if you plan on taking your dancing to public spare yourself the embarrassment.
Developer Response
We appreciate your kind review and apologize for any inconvenience you've faced. Our neon guides are derived from original choreographies and are adjusted to mirror mode for both Practice and Challenge modes. If there is a specific song in which you've encountered issues, please kindly let us know at stepin.cs@sidewalkplay.com so that we can further investigate. Thank you, and we look forward to hearing from you.
Graceeeee:)
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