Except for one that I could find, only one Black voice. If I would’ve known beforehand I wouldn’t have purchased.
Developer Response
We sincerely apologize that you didn't find the diversity of voices you were looking for in our app. We appreciate your feedback, and please know that we are actively working on expanding our voice offerings, including more voices from around the world. Your input is invaluable, and we thank you for taking the time to share your thoughts. If there's anything specific you'd like to see or if you have any suggestions, please feel free to let us know. Thank you again for your review.
Best regards,
AI Voicer TeamI decided to buy the “monthly subscription” for $30 aud, after generating my first sentence I noticed my “amount of generations” dropped from 20 down to 19, I though this was an error as I just bought a “monthly subscription” but nope this is literally a voice generator that sells a repeating subscription that limits generations…. I just spent $30 aud on 20 generations, that works out to be $1.50 that I’m paying per generation on a services which takes multiple generations to get the correct pronunciation for a 5 word sentence? This is so bad I couldn’t bring myself to believe that’s what was actually going on but it’s true and now I’m here to give my honest review. I will 100% be requesting a refund and never coming back.
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Developer Response
Thank you for sharing your concerns with us. We sincerely apologize for any confusion and frustration you've experienced.
We understand your disappointment regarding the limit on the number of generations despite purchasing the monthly subscription. The decision to implement generation limits was not taken lightly. The information about the generation limit is provided on the paywall during the purchase process to ensure transparency.
It's important to clarify that generating AI voices incurs costs, and as a service provider, we had to make decisions to balance affordability and sustainability. We genuinely regret any inconvenience this may have caused you.
We value your feedback, and we would like to address your concerns directly. If you're open to it, please consider reaching out to us via the chat available in the app. We are more than willing to schedule a call to discuss your situation and find a solution that satisfies your needs.I payed for the monthly subscription and I only get 50 generations. I shouldn’t have to pay for more if I already paid to get 50 in the first place. This app just takes your money.
Developer Response
Hey, thank you for using AI Voicer! Indeed, the pro subscriptions gives access to premium voices, cloning voice feature, a number of generations (written before you pay), and increase the character limit.
I understand that you'd like to get unlimited generations included in the subscription, but it's impossible, as it costs us money each time you create content.
We are still working on our pricing plan to make it more accessible for you. If you want to talk about it, we have a chat in the app. No trial period… I got this to do voice overs videos for my cat only to find out, the app thinks the words “I’m a cat” is offensive and won’t generate… 80 bucks down the drain
Developer Response
Hey! Hope you are doing well :) No trial period at the moment because it costs us money while you create content during the trial. The AI generation is expensive. About the "I'm a cat" indeed, it's not normal it's tagged as offensive. We are fixing it this week. Sorry for the issue, if you need help or need anything, there is a chat in the app, feel free to contact us there.The voices don’t even sound accurate, you have to pay to do anything interesting and it doesn’t work with Bluetooth headphones or anything. Horrible app overall
Developer Response
Hey! Super sorry it does not work with your headphones on Bluetooth. We are working on that and it will be fixed soon. What do you mean by the voices don't even sound accurate? Do you mean it does not pronounce well a word you wrote? Is it an accent issue or something else?it charged me 125 yearly subscription. I tried to cancel it. I called Apple and canceled within 15 minutes of accidentally buying it but no one is helping me out.
Developer Response
We understand the frustration you're facing with the accidental yearly subscription charge. We'd like to clarify that the Apple Store handles all payment transactions, and we, as a service provider, do not have direct influence over these transactions. However, we want to assure you that we are here to help guide you through the process. Please feel free to reach out to us directly, and we will provide you with step-by-step guidance on how to request a refund through Apple. Your satisfaction is important to us, and we are committed to assisting you in any way we can.
Thank you for your understanding.
Best regards,
AI Voicer TeamThe audio doesn’t play through my Bluetooth it goes straight to my phone speakers and can’t be changed. Plus I only get one voice to try out.
Developer Response
We sincerely appreciate your feedback and apologize for any inconvenience you've encountered. Our team is diligently working to resolve the Bluetooth connectivity issue, and we thank you for your patience as we strive to enhance your overall experience.
Regarding the trial limitation of having only one voice, we want to transparently explain that providing multiple voices incurs additional costs. However, to offer users more options, we've introduced a subscription service. Subscribers gain access to a variety of voices, and we've implemented a flexible refund policy to ensure satisfaction.
Your input is invaluable as we work to improve our service, and we are grateful for your understanding and support. Please feel free to reach out if you have further questions or concerns.
Best regards,
AI Voicer TeamI haven’t even got in yet and I am stuck forever
Developer Response
We sincerely apologize for the inconvenience you've encountered. We understand how frustrating this experience must have been for you.
To address this issue promptly, we kindly ask you to reach out to us through the chat feature within the app. You can find it under "Profile -> Give Feedback." Alternatively, you can contact us via email at k@theunderdogs.app if you are unable to proceed.
Our dedicated support team is ready to assist you and ensure a smoother experience moving forward. Thank you for bringing this matter to our attention, and we appreciate your understanding.
Best regards, AI Voicer TeamI bought the unlimited annual plan a few days ago, and now you’ve limited the number of voice generations to 240. 8 days after my purchase. That’s not even enough to do one every day for a year. What’s the point of an annual plan? I’m not happy. I feel tricked and I have been in contact with the in-app feedback. I would never have bought the annual plan if you were going to limit to 240 responses. It feels like a bait and switch. Please change your limits for those of us who paid $89+ for the annual plan. I am a legacy user who invested before the changes. I even paid an extra $29 for the 10 additional voices.
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Developer Response
Hi, we genuinely understand your frustration and apologize for any disappointment caused by this unexpected adjustment. The decision to impose generation limits was not made lightly, but rather out of necessity. We encountered substantial financial challenges due to the escalating costs associated with each audio generation. To address your specific concerns, we encourage you to initiate a conversation with us via the in-app chat. Our dedicated support team is ready to work with you individually and explore potential solutions that can make your experience more satisfying. We value your continued support and look forward to resolving this matter to your satisfaction. Best regards - AI Voicer TeamThe voice clarity is good but I could not find a way to make the voices sound engaging so that I can use them as voice over. Disappointing.
Developer Response
Thank you for sharing your feedback with us. We genuinely appreciate your input, and we want you to know that we take it very seriously. We understand the importance of making the voices engaging for voiceovers, and we're committed to exploring possibilities to adapt our voices to better meet your needs. Please stay tuned for updates, and feel free to reach out if you have any further suggestions or concerns! Best regards, AI Voicer team
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