App issues
App does not go to location. And doesn’t allow customization of sandwiches. Wouldn’t recommend and until I see it improve, will not go to A&W.Billiam611
Use of app and incentives to purchase
I believe, correct me if I’m wrong, the purpose of an app is to do mobile phone orders and to receive incentives from the company to purchase more of their product. I don’t see any incentive to use this app possibly to facilitate a pick up order and that’s it there’s no incentives there’s no freebies there’s no special days birthdays, I might have to just delete this app and wait for the order in person. No buy in observed hereAngel12pp
List of A&W stores incomplete
I understand that not all A&W locations may not have online ordering, but it would be helpful to at least have them listed among your locations. Also to be able to see the menu without actually having to order anything. As it is, the app is pretty useless.FrenchieFriend
The worst fast food app.
This is the worst fast food app you can get. No coupon deals no rewards system no clear menu to look at. Subway even has a way to view their food menu and they are the second worst. But first place goes to you.Yo joe joe joe
This app need some work done to it
It doesn’t let you find a store close to you even if you put in the right address it still say we are unable to find any storesjake38baby$
Good food bad app
The five A&W restaurants located within 100 miles of me are not affiliated with your app?Mr Scratch
Ehh
I never knew there was a a&w in Pennsylvania and the app doesn’t have the location. I can view the menus of other states but the app serves no other function and is laggy🤧Yancy Jr.
Can’t see a menu.
Apparently where I live the A&W doesn’t take online orders. I am ok with that. It would be more convenient if they did but it’s not the end of the world. The problem with this app is that it only lets you see the menu if you click on Start an Online Order. Since my store doesn’t take online orders the app says that there are no stores near me.
I just want to look at the menu from home and decide what I want before going across town and picking up some food. Fix the app to show the menu with the only options as calling in or going over to the restaurant.Lollypants79
Poor service for handicapped
Ordered through the app for the Addison, IL - N Rohlwing Rd location. Went through drive thru and told them I was there to pick up. They told me I had to come in. I explained that I was handicapped and was still made to come in. What is the issue here? This should not happen. There is no logical reason.Craig In MI
Better
This is better than the other app that doesn’t work. But this app still needs some improvements. That being said…this app seems to at least work 100%. Which in comparison to the other app, is like struck gold.dewlover420
