Leave a Review Fortress
Poorly designed and clunky app
We’ve had Fortress equipment for our hybrid solar with battery backup system for about two months now and although the actual system works well, this app is terrible. Displays data in a strange and what they must think of as a “nuanced” way but in reality it is hard to understand and lately, doesn’t show real time data at all. It’s been down for about three weeks now with no update from the company or explanation; really a pretty poor showing. I would recommend the equipment but not this this app, it’s terrible!Show lessJJT44
Could be better with respect to displaying data
Now that our new system is up and running, I unreservably recommend the Fortress hardware (inverter/smart energy panel). However, I find this app to be lacking. I’d expected it would display energy usage and production data in most any way I’d like to slice it. By day, month, whatever. The latest app update - while most welcome - is limited to displaying data on any given day - but not by other periods (weeks/months/electric bill billing period). The goal should be to view the data over any date range desired.Show lessJames Jullaint
Issues….
Now that our new system is up and running, I unreservably recommend the Fortress hardware (inverter/smart energy panel).
However, I find this app to be lacking. I’d expected it would display energy usage and production data in most any way I’d like to slice it. By day, month, whatever. The latest app update - while most welcome - is limited to displaying data on any given day - but not by other periods (weeks/months/electric bill billing period). The goal should be to view the data over any date range desired.
ISSUE: When we charge our EV, the app cannot account for it. The large current draw for the car isn’t included in the house load number and there isn’t a separate icon for the EV. We’re using in excess of 10kW while charging the car, but the app only shows us using a fraction of that (the normal house load).Show lessIssues….
Now that our new system is up and running, I find this app to be lacking. I’d expected it would display energy production and use data most any way I’d like to slice it. By day, month, whatever. The tesla app would be a model to emulate. Happy with the hardware and would unreservedly recommend it. The app - in its current state - is disappointing. UPDATE: Fortress has made a number of updates to the app, including the ability to see usage and production on a given date. In our case, the data itself isn’t populating as of yet, but the functionality appears in the app which is welcome. ISSUE: When we charge our EV, the app cannot account for it. The large current draw for the car isn’t included in the house load number and there isn’t a separate icon for the EV. We’re using in excess of 10kW while charging the car, but the app only shows us using a fraction of that (the normal house load). Bottom line: upgraded the rating for the app from 3 to 4 stars. Clearly Fortress is putting effort into polishing the app. Appreciated. UPDATE 2: Regarding the usage and production data display…still no actual data is displayed. So this would be most welcome functionality - if it worked…if it actually populated with any data…Show lessWeak on displaying energy production
Now that our new system is up and running, I find this app to be lacking. I’d expected it would display energy production and use data most any way I’d like to slice it. By day, month, whatever. The tesla app would be a model to emulate. Happy with the hardware and would unreservedly recommend it. The app - in its current state - is disappointing.
UPDATE: Fortress has made a number of updates to the app, including the ability to see usage and production on a given date. In our case, the data itself isn’t populating as of yet, but the functionality appears in the app which is welcome.
ISSUE: When we charge our EV, the app cannot account for it. The large current draw for the car isn’t included in the house load number and there isn’t a separate icon for the EV. We’re using in excess of 10kW while charging the car, but the app only shows us using a fraction of that (the normal house load). Bottom line: upgraded the rating for the app from 3 to 4 stars. Clearly Fortress is putting effort into polishing the app. Appreciated.
UPDATE 2: Regarding the usage and production data display…still no actual data is displayed. So this would be most welcome functionality - if it worked, if it actually populated with any data…Show lessWeak on displaying energy production
Now that our new system is up and running, I find this app to be lacking. I’d expected it would display energy production and use data most any way I’d like to slice it. By day, month, whatever. The tesla app would be a model to emulate. Happy with the hardware and would unreservedly recommend it. The app - in its current state - is disappointing.
UPDATE: Fortress has made a number of updates to the app, including the ability to see usage and production on a given date. In our case, the data itself isn’t populating as of yet, but the functionality appears in the app which is welcome.
ISSUE: When we charge our EV, the app cannot account for it. The large current draw for the car isn’t included in the house load number and there isn’t a separate icon for the EV. We’re using in excess of 10kW while charging the car, but the app only shows us using a fraction of that (the normal house load).
Bottom line: upgraded the rating for the app from 3 to 4 stars. Clearly Fortress is putting effort into polishing the app. Appreciated.Show lessWeak on displaying energy production
Now that our new system is up and running, I find this app to be lacking. I’d expected it would display energy production and use data most any way I’d like to slice it. By day, month, whatever. The tesla app would be a model to emulate.
Happy with the hardware and would unreservedly recommend it. The app - in its current state - is disappointing.Show less