Potential
Update - Support got back to me again and have been great in communicating and allowing me try out the new beta version which seems way more fluid and cohesive. I'm really enjoying how immersive it is. Looking forward to more from them.
Response from developer
Dear customer, we're sorry for the inconvenience caused to you! Please contact our support team at support@dreampal.ai, and they'll reply to you and try to solve the bugs within 24 hours!
Gone
Worked till it didn’t
Response from developer
Dear customer, we sincerely apologize for the inconvenience you’ve experienced. Could you please email our support team at Support@dreampal.ai with your DreamPal account details? This will allow them to locate your order and assist you as quickly as possible. Thank you for your understanding, and once again, we’re truly sorry for any trouble this has caused.
Where’s my coins?
Response from developer
Dear customer, so sorry for the inconvenience caused to you! In order to solve your issue, would you please send your DreamPal account or the screenshot of the payment receipt to the support team at Support@dreampal.ai ? They will solve your issue within 24 hours.
Bad
Response from developer
Dear customer, we wanted to apologize for the issues you experienced over the weekend. We’ve fixed the bug, and we’d love for you to try the app again. We will release a new reward feature that will add a new layer of excitement to your interactions with characters. If you have any other problems or suggestions, please feel free to contact the support team at support@dreampal.ai