PDF Master User Reviews

Top reviews

This is robbery!

They charged me weekly money just because I downloaded it, even though I didn't have permission and I never used it. They are pure robbers!

Doesn’t work

It doesn’t work

Response from developer

We’re sorry to hear that you’re experiencing issues with the app. Our team is here to help troubleshoot any problems you may be facing. Please contact us at kma45143@outlook.com, and we’ll be happy to assist you in getting the app to work smoothly.

Scan is blurry

Cannot get a clear scan

Response from developer

We apologize for the inconvenience with unclear scans. Ensuring a high-quality scan experience is important to us. Please try adjusting the lighting and positioning of your document for better results. If the issue persists, reach out to us at kma45143@outlook.com so we can help troubleshoot and improve your experience.

Not working

How many times do I need to scan doc to get a good copy? This does not adjust the document well.
Snap43Home

Response from developer

We’re sorry for the issues you’ve experienced with the app. We’re working hard to fix them and improve your experience. If you need further assistance, don’t hesitate to reach out to us at kma45143@outlook.com. Thanks for your patience as we continue to make things better.

Doesn’t work

Shoukd ne removed from Apple Store. All this app does is take screen shots of documents. It doesn’t convert the written text at all. It just becomes a picture inside a word document.

Response from developer

Thank you for your feedback. We’re continuously optimizing the app to ensure you have the best possible experience. Please stay tuned for upcoming updates where we address and improve various functionalities. If you have any additional concerns, feel free to contact us at kma45143@outlook.com. We appreciate your understanding.

Not what I needed

Only scanning handwriting, not converting it to type. Need to know how to cancel before the free trial ends.

Response from developer

We’re sorry to hear you’d like to cancel your subscription. You can manage your subscription directly from your iPhone by following these steps: Open the Settings app. Tap your account. Tap Subscriptions. Tap the subscription you want to manage. From there, you can turn off auto-renewal or make other changes. If you need any further assistance, feel free to contact us at kma45143@outlook.com. Thank you for using our app, and we wish you all the best.

Scanner

Need instructions on how to use it

Response from developer

Hello! Thank you for your review. Here’s a quick guide to help you scan documents and save them as PDF: Open the app and tap the Scan button at the bottom. Choose to either use your camera to capture a document or select an image from your gallery. Adjust the edges of the document for proper capture. Once done, tap Save to generate and share the PDF via email or SMS. If you have any additional concerns, feel free to contact us at kma45143@outlook.com. Wishing you all the best.

Can’t find Paintbrush & other tools!

I’ve spent over 30 minutes trying to find some of the advertised tools and they don’t exist! I’ve gone into every Settings option , the Home page, etc. It didn’t even convert my handwritten note to Text like advertised.
Rip Off!! I want a refund.

Avoid absolute rip off

They write it in small letters charging your 49.99 a month!! Absolute rip off even if you use the app £50 a month is a joke no refunds given, they state they do but if you read the small print basically you won’t get a refund their rules for refund basically mean you won’t get one,

Response from developer

Hi there, sorry to hear you’ve run into issues with the app. Our team is focused on providing the best experience for everyone. Feel free to message us at kma45143@outlook.com with the details, and we’ll help sort it out. For refunds, head to: https://support.apple.com/118223. Thank you for using our app.

Nothing is free

You can’t do anything in this app till you agree to pay $7.99 per week

Response from developer

I’m sorry for the bad experience you had. We’re working hard to fix them and improve your experience. If you need further assistance, don’t hesitate to reach out to us at kma45143@outlook.com. Wishing you all the best.

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