Mid.
Response from developer
Hello there, We completely understand your frustration. 🙁 However, although there are levels categorized as hard and very hard, we ensure that each level is certainly beatable without the need for boosters or purchasing gold. If you have additional thoughts or need assistance, we’re here to help. Reach out anytime! 👋🏼 Sincerely, Rollic
Greedy
Response from developer
Hello there, We’re very sorry to hear about your negative experience. 😕 We completely understand the concern here, and rest assured that we are actively working to optimize ad frequency to enhance your gameplay experience. Your feedback is highly important to us, and we'll do our best to ensure you see a balanced amount of advertisements. If you have any further concerns or need assistance, please don’t hesitate to contact us. 👋🏼 Sincerely, Rollic
Was Fun
Response from developer
Hello there, We completely understand your frustration. 🙁 However, although there are levels categorized as hard and very hard, we ensure that each level is certainly beatable without the need for boosters or purchasing gold. If you have additional thoughts or need assistance, we’re here to help. Reach out anytime! 👋🏼 Sincerely, Rollic
Scammed
Response from developer
Hey there! Thank you for reaching out to us. We're sorry to hear about the issue you're experiencing with the Ad Free package. We sometimes experience delays in processing, but rest assured, we’ll check on your account again. If you could send another message through our support channel, we'll be able to review your situation and make sure everything is set up properly. Thank you for your patience and understanding. Sincerely, Rollic
Harmful imagery
The depiction plays into a dangerous stereotype.
Horrible attitude. This game should be reprogrammed or removed.
Fun but became unplayable
Response from developer
Hello there, We’re sorry to hear your negative experience. 🙁 We’ll consider your comments carefully as we work on improving the game. Your comments will be taken into consideration for future updates with related teams! If you have more insights, please don’t hesitate to contact us, and thank you for the inputs! 👋🏼 Sincerely, Rollic
Fun idea, awful execution
What I dislike are that some of the colours are very similar which makes them hard to tell apart. I don’t suffer from any colorblindness and yet I often mix up the two purples or the orange and yellow. They really should stand apart more.
The monetization also makes no sense. There are very few “free” gifts unless you buy some kind of season pass for $10, and they pop up 4 of these IAP offers every time I launch the game, as full-screen promos which must be clicked away much like an ad.
But the cardinal sin, the reason for this low-star review, is the forced ads. They often play right after winning or losing a stage, and yield no reward. That’s super annoying and makes me want to uninstall your game.
If you want an example of great, non-intrusive monetization, look at Royal Match and try to make your systems look and feel like theirs. Instead of turning me off the whole game, theirs feel more like a voluntary “tip” and they even trigger bonuses for my friends and teammates.
Response from developer
Hello there, Thanks for the detailed review! We’re sorry to hear your negative experience. 🙁 We’ll consider your comments carefully as we work on improving the game. Your comments will be taken into consideration for future updates with related teams! If you have more insights, please don’t hesitate to contact us, and thank you for the inputs! 👋🏼 Sincerely, Rollic
Great game
Response from developer
Hello there, Thank you so much for your positive feedback! 🎉 We’re so glad to hear that you’re having a great time with our game! 🥳 🎊 We’ll consider your comments carefully as we work on improving the game. Your comments will be taken into consideration for future updates with related teams! If there's anything we can do to improve your experience further, please let us know. We’re always available if you have more comments or need additional assistance. 👋🏼 Sincerely, Rollic
No as advertised
Response from developer
Hello there, Thank you for your feedback. We understand your concern and strive to ensure that our ads accurately reflect the actual gameplay experience. Your input is valuable, and your comments have been forwarded to the relevant teams to improve future advertising. Please feel free to get in touch if you need support. 👋🏼 Sincerely, Rollic
It’s impossible to get past level 429
Response from developer
Hello there, Thank you for bringing this to our attention. We’re very sorry to hear about the issue you experienced. 🙁 To help us resolve your problem, please reach us through the in-game chat with us button (Settings > Contact > Chat With Us). Your patience and understanding are greatly appreciated. Sincerely, Rollic
