Amazon Kids+ Parent Dashboard User Reviews

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Waste of time

Set the time limits and duration and after a few days it cancels it all. And allows unlimited time and no on and off conditions. Waste of money and time

One or two tweaks short of 5 stars

I’m really happy Amazon moved the parental controls to a separate app, because it was a real hassle to log in through the kids’ app. I just wish there were a way to give a kid more time just for today, without turning off the time limits or changing the schedule. Nintendo’s Switch app lets you suspend the limit for the rest of the day. Microsoft’s Family Safety app lets you add up to 3 hours of screen time. Either approach (or a combination of both) would be really helpful.
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App doesn’t work

Cannot pause or change times from this app

Limited options

It’s very limited on the choices it gives you as a parent to monitor your kids screen time. For example, I only want my son to watch 20 minutes in the morning and 20 minutes at evening. It either gives me 30 or 15 minutes, but not 20, and for the whole day. I can’t choice the time of the day.

Easier but Still Not the Best

Couple features I wish they would add
- Daily limits by specific day of the week
- Play together feature like what’s on the other Amazon kids app, I shouldn’t need to have two apps to get all available features
- Some sort of text feature that goes directly from app to tablet

Amazon kids

Very good 👍😘😊😁🍀🍀😆😄😆😄😹😹😹😹

Still no screen time by day

It’s too bad the app images show the ability to set screen time by day vs weekdays and weekends like the old app. This is an issue because Friday nights we have to increase the time since it’s not a school night. By Monday we forget to switch the time back to normal school night time so we essentially have to manually update the time twice a week. Bad design. I really don’t see any improvements from the old app so far. Not sure why they made some minor UI changes and released what is essentially a duplicate app.
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Hard to control

I cannot control the time limit, cannot pause the device from my phone

Doesn’t work

Won’t pause devices or adjust time correctly

Better that the old app, still pretty bad UX

Amazon needs new UI/UX designers. Does this app function? Yes. Does it work in an intuitive way that follows Apple’s designed guidelines? Absolutely not.

Good parts: It is much easier now to access & change my kids settings. The other app made you jump through all kinds of UI hoops to do simple things like change the time limits. This basically surfaces just that behavior, so that’s an improvement.

Bad bits: the navigation structure is horrible. So many views you navigate into to adjust settings and when you tap or swipe to go back you’re taking back several views, not the previous one. For example, to adjust the range you navigate to your child’s settings, tap the gear icon, tap “adjust age filter”. Here, if you tap the back button you are taken back 1 view, but if you swipe back you are taken all the way back to the top level. There are inconsistencies like this all throughout the app.

Another example of poor UX - the view for adjusting daily limits. Scrolling up & down in this page is clunky. They aren’t using the standard velocity one expects when scrolling views. Additionally, if you begin a scroll by touching one of the time limit sliders, the time limit is adjusted rather than scrolling the view.

For a “tech” company as large as Amazon I expect they could afford designers that know how to do correct UI/UX for iOS. The lack of concern for the user experience all across Amazon’s mobile apps is just another example of how we are the product and the purpose of the app is to provide a minimum amount of functionality by putting in the minimum amount of effort.
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