BitMobile User Reviews

Top reviews

I’m having doubts on this app

I wanted to trade bitcoin with this app but all the reviews I’ve been seeing has discouraged me, I can’t risk it …

This is a scam app

No trade with them go use charges spoil your money they just destroy my money right now trading gift card with china is better than using this app this is a scam app

Have been scam

I withdraw money from my Naira account to my UBA bank I didn’t received my money it’s more than an hour

Response from developer

Hello. We would never scam our customers or users of our App. Delay in receiving payment is largely due to Nigeria banks network and not from us as payment are immediately initiated when users withdraw. We have a customer helpline directly via the app where you can communicate any issue regarding the app or withdrawal and get it sorted. We’re sorry for the inconvenience ✌🏾

Worst😡

it passed 6 hours or even more that I have tried to withdraw my money from the app but yet to reflect on my bank account

Response from developer

We’re sorry for the inconvenience. Delay could be due to Nigeria bank network issues but we’re certain you will definitely receive your withdrawals. You can also WhatsApp us on our customer help line to get this issue resolved ASAP

I trade and haven’t got paid in my Naira account

BitMobile I made a transaction yesterday and I haven’t received my money this is my first time of using this app is this how poor your app is? I want my money credited to my Naira account

Response from developer

We need more clarity on this issue. You didn’t receive payment to your Naira wallet on the app or your Nigerian bank account ? If your Nigerian bank account, payments are made immediately you initiate them via the BitMobile App. Delay may be due to normal Nigeria bank network issues. If your Naira wallet on the app hasn’t been credited after selling btc kindly contact our customer service team via WhatsApp to get this resolved asap. Thanks for your patronage

Payment issue/scam

I made a withdrawal of #40000 which say successful and will be approved within 30min But just after 24hrs I am yet to be received the withdrawal into my bank account and I have been trying to contact support on WhatsApp but no response ,tried calling several times but the support number is switched off .
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Response from developer

We’re sorry for the inconvenience caused. Payments are automatically made immediately you initiate them via the BitMobile App. Delay may be due to normal Nigeria NIBSS Bank network issues which we have no control over. You can always contact our customer support to get this issue sorted. You should have received payment by now. Thanks for your patronage

Very slow customer service

I wrote their customer service and it took them 4 days to reply. Who does that?.

Response from developer

We’re so sorry for the late response. We have fixed our customer service response time and we’re confident that all issues relating to the app will be attended to in due time. Thanks for your patronage

Worst app ever

I traded bitcoin on this so called app and someone sent me $250 worth of bitcoin since 2 days I didn’t get it on my account and I called the customer care team on WhatsApp and other platforms no response for almost 3 days now ,, use Bitmobile at your own risk

Response from developer

We’re aware of the issues you experiencing and responded to your messages both on WhatsApp and Instagram. We would not scam our customers of their hard earned funds. All issues would be sorted and you will be updated

Payment

My payment is being delayed please do something about this

Response from developer

We’re sorry for the inconvenience. At the moment NIBSS are having technical issues with their payment service and we’re trying all possible best to hasten up your transfers so you get it on time. Kindly exercise patience with us and thanks for the continuous use of our services.

I got ripped off my hard earned 200$

Got a new untouched Apple Card that no one has even seen aside from me, I uploaded it for trade at night, it was on pending till the next morning which isn’t normal, and then I got a notification saying rejected that it has been used, I’ve deleted the app , I think they do rip now …

Response from developer

When a card says used when tried it gets rejected on the app. We would never rip our customers their hard earned money. You can confirm from other customers/users. Go find out who ripped your cards.

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