Great app. Helps delete photos and videos with few ads. Better than swipe wipe by miles
I downloaded this app, thinking I was gonna have my library clear now and I did all this things and it didn’t even delete the photos that I wanted to delete and it was just so bad. I was so mad this app didn’t even work
Developer Response
Hello Tiktok is so slay,
Thank you for your feedback. When our app deletes photos, they are moved to the "Recently Deleted" album on your iPhone. This is a safety feature provided by iOS to allow recovery of accidentally deleted photos. To permanently delete the photos, please go to the "Recently Deleted" album in your Photos app and delete them from there. If you have any further questions or need assistance, feel free to reach out to our support team.
Best regards, LucaIt’s perfect. Just wish it could detect duplicates but it’s free (at least for now) so that made it 5 star instead of 4 star.
Developer Response
Thank you so much for your review! We're thrilled to hear that you find our service perfect. We appreciate your suggestion regarding duplicate detection and will certainly consider it for future updates. Your feedback is invaluable to us. Thanks again for your support!
Best regards,
Luca
I love how they give us a chance to see what pictures we deleted again before officially deleting it but when I was deleting the pictures most of the pictures were just blank and I didn’t realize what pictures I deleted until I looked at the photo app and recover them but overall it’s a good app!
Developer Response
Hi Kelsey,
Thank you for your feedback! We're glad to hear that you appreciate the feature allowing you to review photos before permanently deleting them. We apologize for the issue you experienced with the blank pictures during the deletion process. We are actively working on resolving this problem to ensure a smoother and more reliable experience. Your feedback is invaluable to us, and we are committed to improving our app. Please stay tuned for upcoming updates, and feel free to reach out if you encounter any other issues or have more suggestions.
Thank you for using our app!
Best regards,
Luca CompanjenThis app lets you delete a months worth of photos and then stops working. All your photos go black and app is useless after 5 minutes.
Developer Response
Hi hvftbdnnjjjnbcssxcg,
Thank you for your feedback. We're sorry to hear that you're experiencing issues with our app. To help us resolve this problem quickly, could you please provide more details on where in the app this issue occurs? Specifically, let us know if it happens during a particular action or in a specific section. Your input is invaluable in helping us improve the app.
Feel free to reach out to us directly at lb_companjen@hotmail.com so we can assist you further.
Thank you for your cooperation and patience.
Best regards,
Luca Companjenthis is so helful i just started a few mintues ago and its fun!
I have way too much stuff in my camera roll, and in a manner of a week or so I deleted some 5000 photos and videos. There are some small banner ads at the bottom of the screen, but they’re quite small and not at all intrusive when you’re trying to use the app. I’d definitely recommend this if you’re trying to clear up space on your camera roll.
Downloaded cause of the reviews and it didn’t even delete my photos.. refreshed both the photos app and this cleaner app 3 times and my photos app wasn’t showing that ANY photos had been deleted
Developer Response
Hi Annieh_,
Thank you for your feedback and for bringing this to our attention. I'm sorry to hear that you had a frustrating experience with our app.
To help resolve this issue, please ensure the following steps are followed:
Permissions: Make sure the app has the necessary permissions to access and delete photos. You can check this in your iOS settings under Privacy > Photos.
Deletion Confirmation: After selecting the photos you wish to delete, ensure you confirm the deletion process by following the prompts within the app.
Refresh: Sometimes it takes a moment for changes to reflect in the Photos app. Try closing and reopening the Photos app after deletion.
Additionally, please note that when photos are deleted using our app, they are moved to the "Recently Deleted" album in your Photos app. They will remain there for 30 days before being permanently deleted. This feature allows you to recover any photos you may have accidentally deleted.
If these steps don't resolve the issue, please reach out to our support team at lb_companjen@hotmail.com with more details. We're here to help and want to ensure you have a smooth experience with our app.
Thank you for your patience and understanding.
Best regards,
Luca CompanjenDeleted over 9,000 pictures and videos in 2 days
Good app
Hamster Lover 🐹💕
Tiktok is so slay
oh my God are you serious
Kelsey Vima
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Scooter 3b
SenJid
Annieh_.
SophiaT_
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