User Reviews: First Security Bank Bozeman

First Security Bank Bozeman
Finance

Reviews Summary

Positive highlights
🎨
This app hasVisually appealing design
🤖
This app hasIntuitive and easy to use
🔍
This app hasImproved functionality and features
🚀
This app hasSeamless user experience
👍
This app hasPositive user feedback on the upgrade
Negative highlights
🤯
This app hasFrustrating transition from the old platform
🔒
This app hasDifficulty accessing account information
🤔
This app hasIssues with bill payments and setup
🔍
This app hasNavigation and layout challenges
🙄
This app hasTechnical problems with the app

Top reviews

  • Trash

    Oops something went wrong with your review 🙄
    SchiebekopfSchiebekopf

  • Very much dislike the new platform!

    Used to love the old online banking platform and it was the standard I measured all other banking platforms to. NOT anymore. Note I find it hard to navigate, find what I’m looking for, bad layout, only using a portion of the screen to display transactions. Sort of cartoonish. 😩😡🤮
    Tg8316Tg8316

  • Not depositing me checks the first time

    This app fails to recognize photos and then says failed to read when I did every step the app has asked me to do
    Jbfjckc fvdJbfjckc fvd

  • Bad Access

    I find it very hard to access transactions within my account.
    wagntailwagntail

  • Very frustrating transition

    I currently have no access to my account online or through the app.
    Hartman20Hartman20

  • New app

    Aside from taking a week and a trip to get help in town to set this app up, I am finding that bills I had set up to be paid through the old app have not been paid. I never saw any information that there was going to be a new app. And now I have to enter all the payee information over again. Additionally, I don’t see how to edit when, because I will make mistakes, I make a mistake like the date the bill is to be paid.

    I apologize for my tone but this has been so frustrating.

    Nell McDaniel
    Nell McDNell McD

    Developer Response

    Hi Nell - Thank you for your review and we are sorry to hear you were never notified of the update. Please be sure to reach out to your local branch for assistance with the editing issues. 800.555.3800

  • What an upgrade!

    Loving the new app!
    kaylirenaejkaylirenaej

  • What an Upgrade!!!!

    So much better. Great job FSB!
    JenVH00JenVH00

  • Much Better!

    So much easier to use than before and matches the website functionality!!
    DavidP406DavidP406

  • Great upgrade

    This new app looks so much better and is much easier to use!
    el20132024el20132024
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