Overall I am pleased with this app and it appears the linked credit card idea is working to automatically add reward points. However, the only way I know that is if I remember to look at my points balance before and after a purchase. A Transaction History of all purchases - not just orders - would be really helpful and appreciated!
The cakes are delicious and the folks inside are always nice. Will you add Apple Pay to the app, this would make checking out a lot easier.
Not only you get rewards, but they have cheap cakes that tastes amazing and the perfect size! If you are ever on a budget and need a gift to give someone, this is the place to go! Their customer service and support team is awesome and super helpful, they are quick to respond and get any problems fixed that same day. This business is amazing and I hope you’ll get to experience their wonderful cakes.
I order fairly frequently (a few times a month) and often receive promos as a benefit. I was excited to use the app when I saw it! I typically prefer an app to a website, so I wanted to love it. I saw the prior month’s special still available, so I was thrilled! That sometimes happens when there are leftovers, so I placed them in my cart for order. Then I headed to checkout. This is where my disappointment began. First, I was unable to use my promo for purchase. It kept telling me only 1 promo could be used. There were no others redeemed and it still would not redeem. Then, it would not allow me to use Apple or Google pay as an option, only a credit card which I could store. If I did, I could get rewards points. If I didn’t, no points. So, while it was a nice app and has great possibilities, there’s some work to be done.
I was excited for this app since the cakes are so yummy. But , it didn't connect with the website where I already had an account and orders. So I uploaded my previous receipts and, never got points or any kind of response that they were denied for any reason. It would be nice to be able to have PayPal as an option to load in the app instead of my credit card. I received a coupon via email from the bakery I go to & the coupon would not work in the app, but it does work on the website. I will be deleting. ☹️
I was excited about this new app and reward system but so far it keeps giving me trouble with the payment method despite entering it correctly multiple times! I think the new app has potential once the bugs are worked out.
You can’t use Apple Pay, you can’t use a discover card as your rewards card and I don’t like that you have to link and save a card on file. The app is also glitching already because it told me my card was invalid twice even though the information was right but by the third time that I hit submit, it finally went through. The app also glitched when I was trying to select a location. So I’m not a huge fan of the app but I do love their cakes and I buy them often so I like the idea of having a rewards program.
Olivia and Jennifer were very patient as I ordered through the app. Very willing to assist with any issues or questions I had. Great staff
I’m so happy they switched over from the cards to this! It was hard keeping up with a card. Also online ordering is going to make my back even bigger! Thanks! No seriously, THANK YOU! So happy the app runs smoothly and offers a chance to get points from previous cards used.
I can’t understand why a couple stores in my area are not listed. This is frustrating. To earn rewards also looks to be a PITA. It would be easier if ALL stores were listed. That way I wouldn’t have to upload card info or submit a receipt to get points. This makes no sense in this day in age with the technology we have in 2024.
BeverlyWA
Gimme- a -Break
Kate_2a55
GleeRenee
Chether4
snuggles94
Cake buyer
khvej
SBonvillain
Mrsdvee