Can't add a car
You promoted 50% off yo add a car but there's nowhere to do that on your app or website!!!
Ducky’s car wash app
Easy to use! Flexible I just show up and show the attendant the app to verify my membership and I go right through the tunnel.
Membership
I started a membership at a location and there is now way to create an account linked to the one I already started so now I have no way of controlling that membership.
Worst car wash ever. What a scam. Avoid at all cost!
I went to my local Chevron in Campbell CA where I used to get car washes. I had a free one which they did not honor because the change to this new one. The person working there was very nice (that is the only thing positive in this review) and she helped me with all the questions. When I entered the tunnel there was a guy with a small hose throwing water at my car(!) which actúa did not help. I was shocked when the car entered the tunnel. Before (former Chervron car wash) you’ll drive to a point and stop there. There was a mechanical arm going back and forth and cleaning your car. On this new one, your car is dragged through it. It lasts barely 2 minutes and the impression is that a large mop keeps hitting your car. It is super crappy and did not do anything to the small drops of tree sap my car was all covered with (the former one would have removed it even in the ‘touch free’ setting which was what liked about it. Even the ‘soft touch’ was ok for my older car. But this new one is complete useless. It seems like technology from 2 centuries ago and lasts barely two minutes (the other one was more than double even for the cheapest wash). I had to go back in again and even after the second wash the tree sap is there. A complete scam. If you do not believe it then go and experience it for yourself.
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It can’t find location
It won’t let me select my near Ducks Car Wash in Daly City ( Westlake)
Not impressed
Tried to sign up for car washes. Their site spits out error messages with no fix apparent.
Doesn’t remember you signed up
Sign up on the app and sign up online and still it says no data even though you have been going to them for a year. Not only that they don’t keep track of the payments you have made based on your license plate. You are not able to add your license plate to your account when you sign up. What kind of sense does that make?
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