Deleted after an hour
Response from developer
Hi Jared, it might be that you need to update the app or your device to the latest versions. If you're still having issues, please open a support ticket with our team so we can further investigate your issue - https://gotsport.zendesk.com/hc/en-us
Never had an issue until recently.
Response from developer
Hello, it may be that you’re using the incorrect email address to verify your profile. Please open a support ticket with our team to verify that you’re using the correct information. The verification code could also be going to your spam/junk folders. GotSport Support link - https://gotsport.zendesk.com/hc/en-us
Can’t get a confirmation code to log in.
Response from developer
Hello, it may be that you’re using the incorrect email address to verify your profile. Please open a support ticket with our team to verify that you’re using the correct information. The verification code could also be going to your spam/junk folders. GotSport Support link - https://gotsport.zendesk.com/hc/en-us
Needs an update for IPad
I cannot login
Response from developer
Hi, the GotSport Live app is powered by the GotSport system, so to correct the issue of the parent-child relationship, we would need to make those adjustments in the GotSport system. Our customer support for GotSport Live is the same channel as GotSport. Please go to the following webpage, click on the support button in the bottom left, and submit a support ticket. Our support specialists will gladly assist you. - https://gotsport.zendesk.com/hc/en-us
App on kids phone?
Response from developer
Hi, you do not need to input your child's email or have them download the app. As a parent with a GotSport profile, you can use the same profile credentials to activate your profile and support your team. Once your child reaches the appropriate age, you can add a UserID/Email in their GotSport profile account and then your child will be able to use their email to log into their own profile to follow and support their team. If you have any support questions, please use the following webpage to submit a support ticket. - https://gotsport.zendesk.com/hc/en-us
Can’t get a code
Response from developer
Thanks to the reports from users like yourself, we were able to realize that some inbox providers were not allowing the verification code to go through. We have made adjustments and you should be all set to go and activate your profile. All the best.
Can’t log in
Response from developer
Thanks to the reports from users like yourself, we were able to realize that some inbox providers were not allowing the verification code to go through. We have made adjustments and you should be all set to go and activate your profile. All the best.
