Energy Manager User Reviews

Reviews Summary

Top reviews

Game is glitchy and no support when app fails

Invested quite a bit of money and time in this game and reached top15.

Game is slow, app restarted every couple of minutes even on the low setting.

The button to sell hydrogen stopped working meaning I lost ground in the game and could not sell energy. I sent a video to the support team and they said ‘it will take as long as it takes’ for the developers to fix it. They said they wouldn’t refund me.

Very frustrated.
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Response from developer

Hi there, thanks for reaching out. We have actually offered you compensation for this issue whilst our team try and fix it. We can't refund on purchases as that is part of our terms and services.

Just a screen

I don’t know if it’s just my internet or it take forever to load I I see is a green screen but sometimes when it lets me play when I wait for 5 minutes it literally on occasions it won’t let you click stuff

Response from developer

Hi there, sorry to hear that this is happening. Could you try and clear the cache on your device and try again for me? If that does not help, reach out to our team via support@trophy-games.com

Stealing Points

The game is fun but for some reason every time I go past 255 points the game literally steals them and knocks me back down. I’ve tried watching the adds and same thing happens. I’ll get the points for like 5 mins then it will get knocked down to 255. Please fix.

Response from developer

Hi there, this is very strange and should not be happening. Could you let our team know more about the issue via support@trophy-games.com?

Great concept. Misguided execution.

First off great concept, it is also good to see the game constantly being updated. However, there is one big hurdle that stifles any sort of enjoyment from the game… The fuelling system. It takes at least 1hr of solid tapping and refilling in order to fuel plants to full capacity (12hours). It is just not worth the effort for what little enjoyment you get.

Additionally the game is unstable, laggy and borderline unusable.

Note to devs: instead of adding flashy, needless updates, focus on the core of the game. Perfect it before adding things that would only make the performance worse.
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Response from developer

Hi Yehman, thanks for reaching out with your feedback - I will pass it on to the team for you. You can change your game performance settings via the in-game settings. This may help with general gameplay performance.

Can’t even open the game to review it

I can’t give an accurate review of the game, as it will not load at all - all I am able to see when I launch the app is the developer screen (black screen with “Trophy Games” in centre), followed by a solid green screen with no buttons/icons at all. So, based upon what I have access to, unfortunately, I cannot rate past 1 star.
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Response from developer

Hi there, sorry to hear this. Please try close the app, clear the cache on your device and then re-open. Let us know if that did not help via support@trophy-games.com

Could be better

There are a lot of bugs and issues that need fixing (like having to manually start all solar sites every morning; some days you can run at maximum production and have very little ‘stored’ energy at the end of the day; I have 3 turbines generating nearly 100kW each and the storage unit being charged at 6kW; and on the flip side, a gen and solar farm generating 100kW each a and the storage unit showing 400kW change) a to note just a a few. If the game mechanics all worked properly, it would have potential. At the moment, a bit of a shame. *Update* To get the maximum out of any of your production units (wind/solar etc), you’ll need to constantly go round shutting down and starting up your plant. This is pretty tedious. Hopefully a fix will come with an update…? *Further Update* it seems you need to persistently go around stopping and starting your kit to make everything add up, which is a further frustration, but not nearly as bad as finding out a days generation just disappeared when the sun went down and the storage site no longer had any input!! Updates are urgently required guys.
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Response from developer

Hi there, thanks for reaching out. We actually have this issue logged with the team and we hope to resolve it soon.

Broken

Game doesn’t start. Green blank screen

Response from developer

Hi there, sorry to hear this. Please try clear the cache on your device and try again for me. If that does not work, reach out to us via support@trophy-games.com

Review

Great idea and game but it doesn’t work when you don’t have the app active… it doesn’t produce when offline.

Great game

My only thing I wish was added, was the ability to repair all items that need it. Other than that, I really enjoy this game

Loading screen stuck

Doesn’t get past the loading green screen. Re installing doesn’t solve the problem

Response from developer

Hi there, sorry to hear this. Could you now try again? If the issue persists, reach out to our team via support@trophy-games.com for help.

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