Charts NOT working!
Hey Sway! It is really aggravating that I can watch YouTube videos just fine, I can get on social media just fine, even get on Facebook just fine… but my chart won’t load when it comes to this app on my cellular device. I need you guys to fix the app man, it is messing up my trading! Tremendously.System glitchy cause you to loose money!!!😡
Sway markets seems to be a good business. But their system is glitchy today I took a trade using their system I wanted to risk $900 I put the trade-in then it calculated my stop loss at $1700. I don’t even have $1700 in the account, needless to say I was over leverage and it took me out before my Trade could work. My Trade did Work!!! I’m waiting to hear back from them to see if they’re gonna pay me my money or my profits either one. The second issue was I took a trade and I was up on the trade. I closed the trade in profit when I checked my account I was down as if the Trade loss. so I went back to find out what was going on. I’m thinking that sway market charts were delayed so when it was in profit I was up and I thought I was getting out at that time but I think the system was delayed and the market had changed. I’m just looking at the screen and making my decisions based on what’s in front of me. I notify them and they wanted to copy of my Trade showing them I was up in profit. Like who make copies of all of their trades before getting out?! Especially to prove you were in profit? I’m not happy with sway markets customer support I mean I’m losing money just on their glitchy systems. I suggest Trade someplace else until they can work out the bugs.
One final comment the design of the system for iOS users is horrible. The sell and buy buttons are at the very bottom of the screen! So you can accidentally enter a trade just trying to swipe up! They really need professionals designing the system not people who places things on the screen in places because it looks nice!Your guys make this app ever better.
Thumbs up to all work you put in to satisfy your clients. Please keep working on this app it needs more fixes and hopefully in few updates everything will get sorted.