since my skin has gotten worse i wanted a way to track when i use certain routines and how my skin looks during them. i thought i had to track it all myself in my notes and clutter up my storage but this app literally does it all for me!! it’s so easy to set up your routines and you can add custom products or products that aren’t in their product list. i love being able to take pictures and track how my skin looks without cluttering my camera roll. literally the best little skincare journal im so happy i found this app
Developer Response
Thanks so much for your amazing review! We're thrilled that our app is helping you track your skincare routine easily. So glad you love the custom products and photo tracking features. We're happy you found us too.It is great!! But, what kept me most motivated to not miss my skin care routine in any day, was my streak score. When I first started using the app I had a 5 day streak, but when I selected my 6th day as completed, the streak went back to 1!! The streak hasn’t gone up again ever since. The streak is what I found best about the app, hope the problem is fixed. Besides that, this app is a 10/10
Developer Response
Thank you for your feedback! We’re sorry about the streak issue and are working on an update to fix it. Please know that we're actively working on a new version that will allow you to restore your longest streak.
Please contact our support team through the app for a complimentary subscription as a thank you for your patience. We appreciate your support!The developer offered a month trial and explained a new version of their app was released that would fix the previous issues. Which I checked and they did!
Developer Response
Hi there,
Thank you for your feedback and for trying our app. We're really sorry for the issues you encountered. We've identified that only some users are experiencing this bug, which has made it challenging to catch. However, we believe it is fixed in our latest version, 4.8, released today.
We truly value your experience and would like to offer you a complimentary subscription as a token of our appreciation for your patience. Please contact support in the app to redeem your subscription.
Thank you for your understanding, and we hope you'll give our app another chance.
Best,
The Skincare Routine Tracker TeamI just downloaded it right now because I was looking for a helpful app and every time i try to add a product it freezes and I have to close the app so I will be deleting it sadly
Developer Response
Hi there,
Thank you for your feedback and for trying our app. We're really sorry for the issues you encountered. We've identified that only some users are experiencing this bug, which has made it challenging to catch. However, we believe it is fixed in our latest version, 4.8, released today.
We truly value your experience and would like to offer you a complimentary subscription as a token of our appreciation for your patience. Please contact support in the app to redeem your subscription.
Thank you for your understanding, and we hope you'll give our app another chance.
Best,
The Skincare Routine Tracker TeamDon’t get me wrong this app has phenomenal potential. I opened it thinking I could easily enter everything in and I added my brand and boom it froze. Like I couldn’t even press back. So I thought I should try again. And it happens again. After 10 minutes of being frustrated and aggressively tapping my phone I gave up and deleted the app. No hate towards this app maybe my phone was just not having it. Thank you for reading and I hope you have an amazing experience with this app!
Developer Response
Hi there,
Thank you for your feedback and for trying our app. We're really sorry for the issues you encountered. We've identified that only some users are experiencing this bug, which has made it challenging to catch. However, we believe it is fixed in our latest version, 4.8, released today.
We truly value your experience and would like to offer you a complimentary subscription as a token of our appreciation for your patience. Please contact support in the app to redeem your subscription.
Thank you for your understanding, and we hope you'll give our app another chance.
Best,
The Skincare Routine Tracker TeamI like the app, and what it does, but it just doesn’t have a lot of my products. I use some of the same products as my teen like Bubble, Super goop, Peach and Lily, Byoma, and Drunk Elephant and they had almost nothing from any of those brands. I think that it would be better if they had those products. And I know I can add those products, but that’s a lot to add.
Developer Response
Hi, thank you for your feedback and for sharing your thoughts with us. We understand that having your favorite products available is important. We're excited to let you know that we've implemented products from brands like Bubble, Supergoop, Peach and Lily, Byoma, and Drunk Elephant in our new update!Beautiful work
Developer Response
Hi, thank you for your kind words. We're really happy you like how the app looks. If you've got any suggestions or feedback, we'd love to hear them. Your thoughts mean a lot to us! 🌟
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