STAR/CHILD User Reviews

Starchild Astrology LLC

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What are the chances?!

I’m loving the app for learning about my kids astrology, but by some cosmic coincidence my kids have identical moon and rising signs, even in the same houses, so their daily readings on the app are always exactly the same even though in reality these two kids are so different from each other!

lee11274

2 months ago

So good

I was dubious about the cost…. And I never leave reviews….But I have been really enjoying this ap!!! Content has been helpful of lots of details and good info updated daily. Highly recommend!

Steph808libra

3 months ago

Don’t bother

Liked this app at first and then shortly after purchasing a subscription it logged me out of the app and wouldn’t let me back in. Wouldn’t even give an option to log in or back out — it would only make me create a new account all over again. Smells a bit like a scam to me, which is really disappointing because I really felt it would be helpful for me and my kids.

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cnmr5678

3 months ago

Response from developer

Hey! We had a bug for a minute, but it's fixed now. You definitely shouldn't have this problem again! We're still new and working out the kinks. Not a scam, just, ya know, being human and flawed.

I love it, but…

I really love it. It has some amazing insights. It’s a pretty aesthetic and intuitive app. The information is also some of the best. Loving that.

My issue is how often the app kicks me out. Since I have multiple kiddos, sometimes I have to go back to the app a few times a day to get all the info. I have to log in almost every time (when there is a gap of a few hours) and every single morning. It’s frustrating, and it’s making me rethink paying for this app. The content is AMAZING. But when it takes too many steps to get to said content, it’s a bummer. I also tried finding a “help” area in the app that I could communicate the issue directly with the people who develop the app, but I couldn’t find anything.

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PandaMom1015

4 months ago

Response from developer

Hey! We had a bug for a minute, but it's fixed now. You definitely shouldn't have this problem again! If you update your app, you should be in good shape!

LET ME CANCEL

This app is impossible to cancel if you get a trial subscription. They don’t respond to emails. The FTC is going to stop this kind of fraud and I am super relieved. Don’t take a chance, they will charge you for as long as they can and ignore your pleas for canceling.

Eva Saelens

4 months ago

Info there BUT Cancellation process

Do not pay for trail or anything unless you want to be charged every month indefinitely. I have emailed twice regarding canceling and continue to get charged. Truthfully, I can’t remember, but you probably have to do a trail or something and put in your info to get the app in general, I immensely regret that.

If they could resolve this, I might rate app higher bc the info was there, but as of now this app is complete fraud.

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Ace9117

4 months ago

Response from developer

Hey! If you signed up on the website, you have to cancel on the website, not the app. Not our rule — it's Apple's rule. If you subscribed via your app, you have to cancel in the Subscriptions section of your phone settings. Again, this is not our rule. I wish we could do it differently, but it's just not up to us! That said, if you email us, we definitely respond to you and make sure you get successfully cancelled. We can't make it as easy as we want, but once we tell you how to do it, it's actually not that hard. We certainly are never trying to force anyone to stay subscribed. We would literally never do that. Sorry you had trouble! Email us if you still are! hello@starchild.app.

Can’t Cancel

Try to cancel in app, says you must cancel in subscriptions. Not listed in subscriptions. This is the most annoying thing to me— it doesn’t have to be hard! If you don’t mind paying for an app you use every once in a while and can never cancel, this review isn’t for you.

HonestReviewsDani

6 months ago

Response from developer

Doesn’t work

Have entered my sign in and both information for our charts multiple times. Always takes me back to enter my information

Enzothehimmy

7 months ago

Can’t get into the app

I gave it a 3 star because I don’t know what it’s like if I could get in. But the home page is on a never ending loop of just saying “star child” I downloaded the app, entered my kids and I’s info. Then I clicked the “bring to our charts” button and I can’t get any further than that. I’ve closed out the app and restarted and I also deleted the app and redownloaded it but nothing

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oppsms

7 months ago

Response from developer

That is so frustrating! We aren't able to replicate the error you encountered on web but it looks like your version of the app is outdated. If you are able to install the most recent version of our app we would love to know if you hit this issue again. Reach out to us at hello@starchild.app so we can further assist you.

Only while signs

The charts are only in whole signs, I wish it had other chart options. I don’t use whole signs

Matri1289

7 months ago

Response from developer

We totally understand whole signs aren't what everyone uses. We are working hard on making other house systems available to choose from. Once those go live we'll let you know–we appreciate your feedback!