Help and Support are really Bad
I have been playing since it was launched here in North America Server. At first i say, that this is an enjoyable game and I didn’t mind spending money, but for the past 2 months, i have a bunch of issues that I raised on their support. At first they will have a generic reply, then they will reply to you and ask for proof for receipt and purchase order. But after that, they will keep you hanging and if you dont send them a follow up in 2-days they will just going to close the ticket without giving solutions and addressing the issue. I spent around $8k usd till last week, but last week after spending around $60 the Ruby that i bought are not going to my game account. Again like my previous inquiry to them, i have submitted the required documents and proof and still not getting the things that i paid for. Looks like this is CONTRA 2.0. Another failing Gotcha game after few months from its launching data coming from the same developers.
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PAY 2 WIN
Progress becomes extremely slow waiting for levels to unlock upgrades & just boring. To acquire any powerful weapons you need to spend ££££s in order to get them. Prime showdown is not fairplay at all due to this problem cannot compete with teams which are employing much higher quality weapons as teams should be matched based on weapons and team power as its just ridiculous and this goes for the sky tournaments as well. This game is focused on players who will spend ££££s Greedy greedy rip off.
New powerful weapons and characters added that are only aimed at the people who spend money as all normal players aint got no chance of beating teams in prime showdown etc its just absolutely ridiculous.
Seriously need to balance the prime showdown and other matches against teams that got no chance of beating as fairplay mode means nothing at all if you spend hundreds of pounds to buy the win.
Starting to get bored of playing the game due to an unfair advantage to those who are willing to spends £££s not worth playing lot of sections of the game as just cannot win or compete pointless
New powerful weapons and characters added that are only aimed at the people who spend money as all normal players aint got no chance of beating teams in prime showdown etc its just absolutely ridiculous.
Seriously need to balance the prime showdown and other matches against teams that got no chance of beating as fairplay mode means nothing at all if you spend hundreds of pounds to buy the win.
Starting to get bored of playing the game due to an unfair advantage to those who are willing to spends £££s not worth playing lot of sections of the game as just cannot win or compete pointless
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Inaccurate
Please fix the line of attack, otherwise it would've been a 5 star
PAY 2 WIN
Progress becomes extremely slow waiting for levels to unlock upgrades & just boring. To acquire any powerful weapons you need to spend ££££s in order to get them. Prime showdown is not fairplay at all due to this problem cannot compete with teams which are employing much higher quality weapons as teams should be matched based on weapons and team power as its just ridiculous and this goes for the sky tournaments as well. This game is focused on players who will spend ££££s Greedy greedy rip off.
New powerful weapons and characters added that are only aimed at the people who spend money as all normal players aint got no chance of beating teams in prime showdown etc its just absolutely ridiculous.
New powerful weapons and characters added that are only aimed at the people who spend money as all normal players aint got no chance of beating teams in prime showdown etc its just absolutely ridiculous.
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Zero customer support
In game reward was wrong, and spent maybe 3 weeks really trying to talk to their customer service to get it fixed. Customer service just gives indirect answers and claims they send the issue to the development team which is clearly just to appease you. Then the support chat gets deleted and you have no history of your issue. Really disappointed that they don’t really care about the players so early in development. Be cautious when spending any money in this game.
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Support run around and FAILURE TO HELP.
I have been enjoying the game up to this point.
The game had a large error against me, which has led me to fall behind in game.
I sent all screen shots and answered all questions to Support. They gave me run around, basically saying I’m lying (without using those exact words). I was told to wait for response, then they erased the ticket.
I won’t spend another penny on the game if they can’t fix their games mistakes.
1 Star until they fix THEIR MISTAKE.
The game had a large error against me, which has led me to fall behind in game.
I sent all screen shots and answered all questions to Support. They gave me run around, basically saying I’m lying (without using those exact words). I was told to wait for response, then they erased the ticket.
I won’t spend another penny on the game if they can’t fix their games mistakes.
1 Star until they fix THEIR MISTAKE.
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Do not play this game this is why!
I played through season 1 and now thats on season 2 it’s even much worse. The reward system doesn’t make sense at all. You want a game where you spend quite a bit of money to have the same weapons drop again and that’s not even the worst. They intentionally made the odds In there favor so you can keep spending money on this game. If you play with out paying money it’s gonna take you so much time and not even able to participate in activities because of low power level unless you spend a lot of money. I stopped playing at level 114 abyss score almost 4,000. It wants money. The rare weapons don’t do anything other then sit in a box while your hoping for better weapons to drop for you but they won’t.
Try for your self and you’ll see that this game is trash. You’ll end up deleting because you won’t want to spend money to just move up. Trust me. I’m gonna request all of my money back from this trash game. If could give negative stars I would.
Try for your self and you’ll see that this game is trash. You’ll end up deleting because you won’t want to spend money to just move up. Trust me. I’m gonna request all of my money back from this trash game. If could give negative stars I would.
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PAY 2 WIN
Progress becomes extremely slow waiting for levels to unlock upgrades & just boring. To acquire any powerful weapons you need to spend ££££s in order to get them. Prime showdown is not fairplay at all due to this problem cannot compete with teams which are employing much higher quality weapons as teams should be matched based on weapons and team power as its just ridiculous and this goes for the sky tournaments as well. This game is focused on players who will spend ££££s Greedy greedy rip off
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Fun but
The game is fun but…
Full of bug
Poor customer service
The game is laggy
Full of bug
Poor customer service
The game is laggy
Shady business doesn’t give you what you paid for.
I really liked the game. In fact, I liked it so much I dropped about $2k on the game. I spent the money on the guaranteed weapon event. Now, I fully understand that when you perform 300 weapon digs, you can get a guaranteed weapon. This is a different event. However, on the special weapon event, it states that when you do 90 weapon digs, you get the guaranteed weapon that you selected. It worked a few times, but about 7 other times it gave me something entirely different. I have the dig record to prove that I didn’t get it and despite letting customer service know, they just avoided to help me and told me I had to do 300 digs to get the weapon I wanted, which I repeat is a different event. They have decided to ignore the ticket and haven’t responded. I was ready to drop another $500, but with this experience, I will definitely not be spending any money anymore. This goes to show that they don’t even like the players that spend money on their game and they aren’t willing to correct their mistakes. This is the most genuine representation of shady business practices. GIVE ME WHAT I PAID FOR!!! I have proof of the redirection and lack of willingness to correct the situation.
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