The application has successfully been downloaded on my device but the app won’t fully load and unlock itself.
Developer Response
Hey there! Thanks for taking the time to share your review. Your support is greatly appreciated! We hope that through the tireless efforts of our developers, we will be able to provide you with a better experience.I'm sorry for any inconvenience caused, and thank you for sharing your gaming experience. We will strive to update the application for better service. If you encounter any issues, please reach out to us at [feedback@infiniplay-game.com]. We hope you enjoy "Sara's Secret''.It’s a really good game and I love the graphics. The story line is phone and the clothes are cute. I can’t give this a 5 star because there is something wrong with the buttons and the vip option I. The game. For example, when I go inside the game and I go into the settings and it has the contact button I click it multiple times. Nothing happens. It does not open anything and then you have a VIP promotion going on in the game to help you be able to get scenes and everything you open that option it gives you the 499 option the 1499 option and there’s another option there. You click on all three nothing happens. It says that it failed it failed it failed it failed. Doesn’t even give you the time or option for you to pay I can’t even enjoy the game to get the free scenes that go along with the storyline. I had to stop playing the game because of this because I want the VIP privilege to be able to see the scenes in the game but if I can’t have that then, how am I playing the game to enjoy it. I end up being forced to pick the option that I want someone to get here and get back to me because I sent a message about the issue for the vip privilege option.
Developer Response
Hey there! Thanks for taking the time to share your review. Your support is greatly appreciated! We hope that through the tireless efforts of our developers, we will be able to provide you with a better experience.I'm sorry for any inconvenience caused, and thank you for sharing your gaming experience. We will strive to update the application for better service. If you encounter any issues, please reach out to us at [feedback@infiniplay-game.com]. We hope you enjoy "Sara's Secret''.I love love this game!!! Only thing is I’m having trouble buying the VIP Package! It keeps telling me that my purchase was rejected and I can’t buy it!! Help!!!
Developer Response
Hey there! Thanks for taking the time to share your review. Your support is greatly appreciated! We hope that through the tireless efforts of our developers, we will be able to provide you with a better experience.I'm sorry for any inconvenience caused, and thank you for sharing your gaming experience. We will strive to update the application for better service. If you encounter any issues, please reach out to us at [feedback@infiniplay-game.com]. We hope you enjoy "Sara's Secret''.
I thought this was a fun game until it froze on the pig at level 4 I reinserted the app and the same thing happened . Very frustrating
Developer Response
I'm sorry for any inconvenience caused, and thank you for sharing your gaming experience. We will strive to update the application for better service. If you encounter any issues, please reach out to us at [feedback@infiniplay-game.com]. We hope you enjoy "Sara's Secret''.Each level you pass, the cost for dressing up characters in coins cost is too much. Jumped from 60 to 140 per piece in just a few levels. Cost is too high, forces you to dress up characters you don’t want to and story takes too long to get to. VIP purchase button doesn’t work either. Horrible design, lack of customer service.
Developer Response
Thank you for your feedback. We understand your thoughts and will consider adding an option to skip the story and tutorial in a future update so that players who want to jump straight into the game can start playing faster. We will study and implement this feature as soon as possible and provide you with more options in the update. In the meantime, if you have any other suggestions or comments, please feel free to let us know. Thank you again for your feedback, we will work hard to provide a better gaming experience.The piggy bank thing is still messed up. I can’t get passed the part where it is introduced. I tap it and nothing happens so I am just stuck.
Developer Response
Es tut uns leid für eventuelle Unannehmlichkeiten und vielen Dank, dass Sie Ihre Spielerfahrung teilen. Wir werden uns bemühen, die Anwendung für einen besseren Service zu aktualisieren. Wenn Sie auf Probleme stoßen, kontaktieren Sie uns bitte unter [feedback@infiniplay-game.com]. Wir hoffen, Sie genießen "Sara's Secret".It prompts me to click on the piggy bank and I can’t
Developer Response
I'm sorry for any inconvenience caused, and thank you for sharing your gaming experience. We will strive to update the application for better service. If you encounter any issues, please reach out to us at [feedback@infiniplay-game.com]. We hope you enjoy "Sara's Secret''.This advertisement is the most grotesque Ad I’ve ever seen! It’s starts with a pregnant woman being pushed down the stairs. What makes this worse is the game is listed for 9+, when an adult shouldn’t even be playing this game. Honestly, I feel like I should report it to someone for promoting acts of violence!
Developer Response
Translation: The game developer responded as follows:
"We are very sorry for your feedback. We take the opinions and feelings of our players very seriously, and we never want our ads to cause discomfort or an unpleasant experience for anyone. We will immediately investigate this ad and take necessary steps to Address the issue. In the meantime, we will re-review the game's age rating and content to ensure they are consistent with our values. Thank you again for your feedback, and we will do our best to ensure that the game's content and promotion do not cause any discomfort."Y’all really need to fix the issue with the pig storage. You can click forever and it doesn’t do anything
Developer Response
We're sorry that you're experiencing a crash when trying to open the game. We're deeply sorry for this and appreciate your feedback. We will investigate and resolve this issue immediately to ensure you can play the game smoothly. Thanks again for your feedback and support.Wants me to tap on the pig storage. But no matter how many times I tap on the pig nothing happens. It’s just frozen constantly watching it. Tell me to tap on a pig that I cannot tap on. Really liked this game, but I have to delete since it’s broken.
Developer Response
We're sorry that you are experiencing a crash when trying to open the game. We deeply regret this and appreciate your feedback. We will investigate and resolve this issue immediately to ensure you can play our games smoothly. If you can provide more information about what happened when the crash occurred or about your device, it will help us resolve the issue faster. Thanks again for your feedback and support!
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